Security Technology Integration Specialist (Cottesloe)

Security Technology Integration Specialist (Cottesloe)

13 Nov
|
Risk Support Group
|
Cottesloe

13 Nov

Risk Support Group

Cottesloe

Security Technology Integration Specialist

- Remuneration: $120,000 – $135,000 (including super), commensurate with experience, vendor certifications, and licences

- Extra benefits: Separate on-call roster allowance (1-in-3 weeks remote triage from home) + company fleet vehicle provided during work hours for all metro and regional site visits

- Location: Cottesloe (6011) – convenient Western Suburbs location close to the Fremantle train line and local parking

Who We Are

Risk Support Group is a bespoke security and risk management firm serving private clients and select organisations with physical and technical security, monitoring, intelligence and investigations, surveillance, logistics support and emergency management.

About the Role

Risk Support Group is seeking an experienced Security Technology Integration Specialist to join our technical security team. Working closely with the Security Technology Lead, you will take ownership of technical projects and day-to-day issues across CCTV, video management systems, alarms, access control, networking and other integrated security technologies.

This is a broad hands-on role covering project delivery, integration, troubleshooting and ongoing support. You will work directly with clients, client managers, our Global Security Operations Centre, installers and other technical providers, often managing several technical issues at once.

Key Responsibilities

- Manage technical security projects, defects and issues through to resolution.

- Work directly with clients and client managers to understand and resolve technical issues, keeping them informed throughout.

- Provide technical support to the GSOC and troubleshoot issues affecting operational security systems.

- Configure, commission, test, integrate and hand over CCTV, VMS, alarm, access control and related systems, working from approved technical designs.

- Diagnose faults across integrated security systems, networks and communications infrastructure.

- Coordinate external installers, technicians, suppliers and specialist providers, and find practical alternatives when they are unavailable, particularly at remote locations.

- Undertake installation, cabling and remediation work where that is the most practical solution.





- Maintain accurate technical documentation, system information and service records.

- Identify recurring problems and opportunities to improve system reliability and technical processes.

About You

You are an experienced security technology professional who takes ownership of problems and enjoys solving them. You don't identify an issue and hand it to someone else; you work through it logically, coordinate the people required and know when specialist escalation is needed.

You communicate clearly with technical and non-technical people, stay patient and professional when a problem is persistent or difficult to diagnose, and handle sensitive client and technical information with discretion and sound judgement.

Essential Requirements

- Demonstrated experience installing, servicing, commissioning or integrating electronic security systems.

- Strong fault-finding and troubleshooting capability across integrated security systems.

- Practical experience with enterprise CCTV and VMS, electronic access control and intrusion detection/alarm systems.

- Strong practical IP networking knowledge, including troubleshooting network issues affecting security systems.

- Experience coordinating installers, subcontractors, suppliers or other technical providers.

- Practical field capability, including installation, cabling, termination and equipment replacement.

- A high standard of customer service, strong written and verbal communication skills, and accurate technical documentation.

- Willingness to join a rotational after-hours roster providing remote support from home, currently about one week in every three.

- Willingness to travel to metropolitan, regional and remote locations.

- Hold, or be able to obtain, a WA Security Installer Licence (Class 2), a National Police Clearance and a Working with Children Check.





- A current unrestricted Australian driver's licence and full Australian working rights.

- Ability to satisfy additional employment, security and client-specific screening requirements.

Highly Regarded

You don't need all of these, but experience in some would be highly regarded.

- Security technology: Milestone XProtect, Axis CCTV, Inner Range Integriti/Inception, ANPR/LPR, enterprise or multi-site VMS, security analytics and event integration, intercoms, and systems integrated into SOC, GSOC or control-room environments.

- Networking: managed switches, VLANs and segmentation, routing and switching, VPNs and remote access, firewalls, wireless and point-to-point links, redundant remote-site connectivity, network monitoring, and applying network-security principles to security, IoT or operational technologysystems.

- IT qualifications: Cisco CCNA, CompTIA Network+ or Security+, or a Certificate IV or higher in IT, networking or cybersecurity.

- Electrotechnology: Certificate III in Electrotechnology (UEE30820) or other electrical trade qualification, a current WA electrical licence, ACMA Open Cabling Registration, and CAT6/CAT6A installation, termination and testing.

- Safety tickets: Working at Heights and Confined Spaces certification.

- Systems: Windows Server, SQL and virtualised environments, remote health monitoring and diagnostics, firmware and software lifecycle management, and backup, recovery and redundancy.

- Security-sensitive environments: government, defence, law enforcement, critical infrastructure or private client and executive work, and a current or previous Australian Government security clearance.

- Project delivery: taking projects from design handover through to close-out, coordinating subcontractors across multiple sites, and supporting 24/7 operational environments.

Why Join Us?

- Work across complex, technically diverse security environments that go well beyond standard installation and service work

- Support systems connected to a professional 24/7 GSOC, alongside experienced security technology specialists.

- Take genuine ownership of impressive and unique projects, build deeper integration and networking skills, and help shape RSG's security technology capability.

📌 Security Technology Integration Specialist (Cottesloe)
🏢 Risk Support Group
📍 Cottesloe

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