This role offers excellent exposure to a variety of technologies while developing valuable field engineering and customer engagement skills.
What You'll Do
- Provides the full range of Field Engineering support for an assigned base of large / complex clients.
- Takes complete ownership of onsite service activity.
- Performs advanced-level maintenance on all products, including low-complexity installation activities.
- Provides technical feedback on equipment, systems and processes to improve overall service delivery.
- Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
- Identifies and resolves systemic issues within the team.
- Proactively supports the needs of other team members, providing technical assistance and expertise.
- Contributes to improved client services metrics reporting and documentation.
- Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.
Why Join Us
This role provides the chance to build practical technical expertise while working in a highly secure and professional environment.
You'll gain exposure to a wide range of technologies, strengthen your troubleshooting capabilities, and develop valuable customer-facing experience that can support future career growth within field services and technical support.
📌 Sr. Technical Field Engineer (Melbourne)
🏢 Unisys
📍 Melbourne
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