VANILLA Piercing & Jewellery is looking for an experienced, motivated and people-focused Store Manager & Body Piercer to lead one of our new Melbourne studios in Fountain Gate.
We're looking for someone who lives and breathes the piercing industry, has a passion for jewellery, and knows how to create an exceptional customer experience while leading a team and driving store performance.
This is an exciting opportunity for an experienced piercer ready to take the next step into a leadership role within a rapid-growing retail business.
ABOUT THE ROLE
As Store Manager, you'll take ownership of the day-to-day operations, lead your team and ensure the studio runs smoothly while maintaining VANILLA's standards across customer service, piercing, presentation and store performance.
Your responsibilities will include:
- Performing professional body piercing services to a high standard.
- Leading, motivating and supporting your store team.
- Overseeing daily store operations and ensuring smooth running of the studio.
- Delivering outstanding customer service and creating memorable customer experiences.
- Providing expert jewellery recommendations and aftercare advice.
- Maintaining strict hygiene, sterilisation and infection control standards.
- Managing stock, inventory, merchandising and store presentation.
- Training and developing team members.
- Ensuring company policies,
procedures and operational standards are followed.
We're looking for someone who:
- Has experience as a skilled body piercer.
- Has previous retail management or team leadership experience (highly regarded but not necessary)
- Has strong communication, leadership and people management skills.
- Is confident driving sales and leading a team towards targets.
- Has exceptional attention to detail and a strong understanding of hygiene and safety.
- Is organised, reliable and able to work independently.
- Has a genuine passion for body piercing & jewellery
- Takes pride in store presentation and delivering a premium customer experience.
WHY JOIN VANILLA?
- Join a new and quick-growing Australian jewellery and piercing brand.
- Be part of an exciting and expanding Melbourne retail business.
- Opportunities for career progression and professional development.
- Ongoing training and development.
- Generous staff discounts.
- A fun, energetic and fashion-forward working environment.
- The opportunity to make your mark and take ownership of your store.
THE OPPORTUNITY
We're not just looking for someone to manage a store. We're looking for a leader who takes pride in their work, inspires their team and genuinely wants to grow with VANILLA.
If you're an experienced piercer with strong leadership skills and a passion for the industry, we'd love to hear from you.
Apply now via Seek or email: ••••@iamvanilla.com
📌 Store Manager Body Piercer (Melbourne)
🏢 Vanilla Retail Holdings
📍 Melbourne
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