About the role

Enable Living Supports is seeking a detail-oriented and organised Rostering & Scheduling Officer to join our team. This is a full time position based in Ballarat, VIC. In this role, you will be responsible for managing rosters and schedules that directly support our service delivery operations. You will play a crucial part in ensuring that our support workers are efficiently scheduled to meet client needs whilst maintaining compliance with staffing requirements and organisational policies. This position is integral to the smooth functioning of our operations and directly impacts the quality of care and support we provide to our clients.

Key responsibilities

- Create, manage and maintain comprehensive rosters and schedules for support workers across multiple locations or programmes

- Coordinate scheduling requests from team leaders and managers, balancing organisational needs with employee preferences

- Monitor and ensure compliance with award requirements, enterprise agreements and legislative obligations relating to rostering practices

- Manage roster changes, amendments and leave approvals, maintaining accurate records and communicating updates to relevant staff

- Utilise rostering software and systems to track scheduling information, ensuring data accuracy and system integrity

- Identify and address scheduling conflicts or gaps in coverage, liaising with managers to find appropriate solutions

- Prepare rostering reports and analytics to support workforce planning and operational decision-making

- Respond to rostering enquiries from staff and management in a timely and professional manner

- Assist with administrative tasks including documentation,



record keeping and general office support as required

What we're looking for

- Proven experience in a rostering, scheduling or similar administrative role, ideally within a care, support services or related industry

- Strong proficiency with rostering and scheduling software systems, and demonstrated ability to quickly master new platforms

- Excellent organisational skills with the ability to manage multiple competing priorities and meet tight deadlines

- Meticulous attention to detail with a commitment to accuracy in all rostering and scheduling tasks

- Strong communication skills, both written and verbal, with the ability to explain complex scheduling information clearly

- Knowledge of relevant employment legislation, awards and compliance requirements related to rostering practices

- Ability to work independently whilst also collaborating effectively with managers, team leaders and support workers

- Problem-solving skills and a proactive approach to identifying and resolving scheduling issues

- A commitment to supporting quality service delivery and understanding of the disability support or community services sector is highly valued

What we offer





Enable Living Supports is committed to creating a supportive and inclusive workplace where our employees can thrive. We offer:

- A competitive salary and conditions package

- Opportunities for professional development and training to enhance your skills and career progression

- A collaborative team environment where your contributions are valued and recognised

- Access to employee wellbeing programmes and support services

- Work-life balance initiatives including flexible working arrangements where possible

- A meaningful role that directly contributes to improving the lives of people with disabilities

About us

Enable Living Supports is a leading provider of support services for people with disabilities across Victoria. We are committed to delivering person-centred, high-quality support that enables individuals to live their lives with dignity, choice and independence. Our mission is to empower people with disabilities to achieve their goals and participate fully in their communities. We value integrity, respect, innovation and collaboration, and we are dedicated to creating an inclusive workplace where all employees feel supported and valued. Enable Living Supports operates with a robust commitment to compliance, quality and continuous improvement, ensuring that we consistently meet the needs of the people we support and the communities we serve.

Apply now

If you are an organised and detail-oriented professional with experience in rostering and scheduling, we would like to hear from you. Please submit your application including your CV and a cover letter outlining your relevant experience and why you are interested in this role.

📌 Rostering & Scheduling Officer (Ballarat)
🏢 Enable Living Supports
📍 Ballarat