Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked among Australia's leading universities and located in the heart of Sydney's innovation precinct.

The Information Technology Unit is seeking a strategic and outcomes-focused Engagement and Awareness Manager to join the Research Technology leadership team and provide university-wide strategic leadership for engagement, awareness, learning and change.

This newly established role will lead university-wide engagement, awareness, communication, learning and change initiatives that support the adoption and success of Research Technology products, platforms and strategic programs. Working at the intersection of technology, research and stakeholder engagement, you will help researchers, higher degree research (HDR) students, and professional staff maximise the value of UTS's research technology investments.

About the Team

Research Technology is responsible for enabling and supporting the technology platforms, products, services and capabilities that underpin research activity across UTS. Working closely with researchers, faculties, institutes and professional services teams, the function delivers technology solutions that support research excellence, innovation and collaboration. As part of the Information Technology Unit, Research Technology partners across the University to ensure researchers have access to secure, sustainable and high-performing technology services.

About the Role

Reporting to the Head of Research Technology and as a member of the Research Technology leadership team, you will provide university-wide strategic leadership for engagement, awareness, communication, learning and change activities that support Research Technology priorities and initiatives.

You will work closely with senior leaders, researchers and stakeholders across the University to proactively identify engagement, communication, capability and change needs, understand barriers to adoption and develop coordinated strategies that build awareness, capability and organisational readiness.

A key focus of the role will be translating complex research technology initiatives and technical and strategic information into clear, user-centred communications and practical change interventions that encourage participation, strengthen stakeholder relationships and drive sustainable change across diverse research communities.

Key Responsibilities

- Develop and lead university-wide engagement, awareness, communication and change strategies for Research Technology products, platforms and initiatives, ensuring alignment with the strategic objectives of Research Technology, ITU and UTS.
- Provide strategic advice to senior leaders on stakeholder engagement, organisational readiness, capability requirements, communication approaches, and opportunities to strengthen adoption and impact.
- Build and maintain strong relationships with researchers,



faculties, research centres, institutes and skilled units across the University.
- Establish systematic and ongoing mechanisms for engagement with research communities across UTS, including consultations, forums, stakeholder networks and feedback processes that inform Research Technology service improvement and strategic planning.
- Lead the design and deliver integrated communication, learning and capability-building initiatives that increase awareness and support successful adoption of Research Technology products and platforms.
- Lead change management activities, including stakeholder analysis, readiness assessments, communication planning, training and adoption support.
- Develop strategic partnerships across UTS to coordinate communication campaigns, events and engagement activities.
- Establish measures of success and evaluate engagement outcomes, using data and stakeholder feedback to drive continuous improvement.
- Lead cross-functional working groups, stakeholder networks and university-wide initiatives that support Research Technology priorities.

About You

To be successful in this role, you will bring:

- Substantial experience developing and delivering organisation-wide engagement, communication, awareness and change strategies for complex technology, service or transformation initiatives.
- Strong strategic thinking skills, with the ability to translate organisational priorities and stakeholder insights into integrated engagement, awareness, learning and change strategies.
- Proven stakeholder engagement and influencing skills, with the ability to build credibility and strong relationships across academic, research, professional and technical stakeholders at all organisational levels.
- Excellent written and verbal communication, facilitation and presentation skills, with the ability to communicate complex information clearly and effectively to diverse audiences.
- Experience working within an agile or comparable multidisciplinary delivery environment, with proficiency in communication, collaboration and content-management technologies, including Microsoft 365 and SharePoint.
- Experience designing and delivering communication, training, learning and capability-building initiatives that support organisational change and adoption.
- Strong analytical and problem-solving skills, with the ability to interpret stakeholder feedback, identify opportunities and develop evidence-based recommendations.
- Experience working collaboratively across multidisciplinary teams and managing competing priorities within a complex environment.




- Relevant tertiary qualifications and substantial experience in engagement, communications, organisational change, organisational development or a related field. Experience working in higher education, research technology/research support environments will be highly regarded.

Remuneration

Base Salary Range: Competitive remuneration package (SSG1 level)This role attracts 17% superannuation in addition to the base salary.This position is offered on a full-time continuing basis. The role is based at the UTS City Campus in Ultimo and offers flexible and hybrid working arrangements in line with operational requirements.UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.

How To Apply

Please include the following in your application and ensure all documents submitted include reference number of the role starting with IRC350240 and your name.

- A cover letter stating your motivation for applying and addressing the selection criteria in the 'About You' section above.
- A copy of your resume

For guidance on preparing your responses to the selection criteria, please visit Answering Selection Criteria. Applications must be submitted via the UTS online recruitment system (current staff should apply through NEO). UTS is committed to diversity and inclusion, and we encourage applicants to include a statement on career breaks or relative to prospect where relevant.

UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community.

General enquiries or issues with your application may be directed to the UTS Recruitment Team at ••••@uts.edu.au.

Closing Date: Sunday, 6 December 2026 at 11:59 pm (AEDT)

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Accessibility

UTS Recruitment is committed to digital accessibility. If you experience any difficulty with the content of our advertising, please let us know so we can ensure our information is accessible to everyone.

In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway, please contact ••••@uts.edu.au for assistance.

UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan.

📌 Engagement and Awareness Manager - Research Technology (Broadway)
🏢 University Of Technology Sydney
📍 Broadway