Carpentaria Marine Services is seeking a motivated, organised and reliable Front Office / Operations Support Officer to join our Cairns-based team on a full-time basis.

This is a varied, hands-on position combining front office administration with essential operational support. Working closely with management, marine crews and the wider team, you will play an important role in keeping our day-to-day business operations running smoothly.

We are looking for a proactive team player who can manage competing priorities, remain calm under pressure and maintain a positive, professional attitude.

We are seeking someone who is looking for a long-term opportunity and is committed to growing with our business.

Key Responsibilities

- Reception & Administration: Answer incoming calls, welcome visitors and manage general office enquiries.

- Quotes & Job Administration: Raise quotes, raise job cards and maintain accurate job documentation.

- Travel Coordination: Arrange employee travel and accommodation bookings.

- Purchasing & Procurement: Raise purchase orders and coordinate the procurement of vessel stores, equipment and general supplies.

- Employee Onboarding: Coordinate new employee onboarding, including required documentation and inductions.

- Project Onboarding: Assist with project-specific onboarding, documentation and compliance requirements.

- Training Records: Maintain employee training matrixes and associated records.

- Stock Management: Maintain PPE and uniform stock levels for the Cairns office.

- Timesheet Management: Collect, review and process employee timesheets.

- Accounts Administration: Receive, check and process supplier invoices.

- Freight & Supplies: Coordinate and collect orders, freight and supplies as required.

- Social Media:



Assist with managing and updating company social media platforms.

- General Office Support: Assist management and other office staff with administrative and operational tasks as required.

Skills & Experience

Essential Requirements:

- Strong organisational and time-management skills with excellent attention to detail.

- Ability to prioritise competing workloads and meet deadlines in a fast-paced workplace.

- Intermediate Microsoft Office skills, including Word, Excel, PowerPoint and Outlook.

- Excellent written and verbal communication skills.

- A professional, friendly and approachable manner.

- Ability to work independently, show initiative and contribute positively to a team.

- Current Queensland driver's licence.

- Reliable, adaptable and able to remain calm under pressure.

Highly Regarded:

- Previous experience in a busy, small-office environment.

- Experience in administration, operations support, purchasing or logistics.

- Knowledge of transport and logistics, preferably within the marine industry.

- Experience with employee onboarding, timesheets, procurement and supplier invoicing.

What We Offer

- Full-time, Cairns-based position – 40 hours per week.

- A varied role with exposure to marine operations and business administration.

- Friendly, supportive and hardworking team environment.

- Prospect to take ownership of responsibilities and develop your skills.

- Long-term employment opportunity with an established marine business.

- Competitive remuneration based on experience.

JOB TYPE: Full-time – 40 hour week

Apply Now

If you're a motivated, organised and dependable individual who enjoys a busy work environment and being part of a close-knit team, we'd love to hear from you.

📌 Front Office & Operations Support Officer (Cairns)
🏢 Carpentaria Marine Services
📍 Cairns