Assistant Strata Manager – Tweed Heads

We’re not like the others, and we’re looking for someone who isn’t either.

Strata is a people business. Every building is a small community, and every community has a mix of views. Our job is to help owners and committees work through decisions fairly, even when not everyone ends up on the same side of a vote. If you’re someone who enjoys helping people understand the process, can stay calm and kind when emotions run high, and still feel confident standing behind the right outcome, you’ll love it here.

Who we are

TCM Strata is a medium-sized firm managing hundreds of schemes across Queensland and Northern NSW, with team members working throughout Australia. We’re right in the middle of a genuine AI transformation. We’re rebuilding how we work, getting rid of the busywork, and finding better ways to look after our clients. We want people who are excited to be part of that.

We gave up on the old-school hierarchy a while ago. We tried it, and it doesn’t work. Here, respect isn’t something saved for the annual review. It shows up every day in the ideas you bring, the effort you put in, and how you turn up for your team. If you have a better way of doing something, we want to hear it, and we’ll back you to try it.

The role

You’ll be based in our Tweed Heads office, working alongside our strata managers across a varied NSW and Queensland portfolio. You’ll:

- Be a friendly, confident first point of contact for owners, committees and residents, including on the tricky conversations.





- Help keep records accurate and compliance on track across both states.

- Jump on whatever comes up on the day. In strata, no two days look the same.

- Test new AI tools and processes with us, and tell us honestly what’s working and what isn’t.

This role is office-based for now. As it grows, changes or leads to a promotion, there’s real scope for more flexibility down the track.

About you

Ideally, you’ll hold a NSW strata registration. If you don’t yet, that’s okay, as long as you have the skills to get one quickly. You may have worked extensively in Queensland strata, and have the quick thinking and curiosity to bridge the gap to NSW rapid.

You’ll also:

- Have strata experience in NSW, Queensland or both.

- Be genuinely curious about AI, and already playing with tools like ChatGPT or Claude.

- Think on your feet and roll with change.

- Be able to calm a frustrated person down while holding your ground when it matters.

- Take ownership and use your initiative.

- Be comfortable giving feedback and receiving it.

- Bring good energy and be happy to jump in wherever you’re needed.

- Bring a team mindset that reaches well beyond the desk next to yours.

How we reward you

We pay people for what they bring to the table. That isn’t based on what we charge clients or what the market says the role is worth. Your value grows as you do, and so does what we pay you.

How to apply

Apply through SEEK only, and attach a copy of your CV. No cover letter required.

📌 Assistant Strata Manager – Tweed Heads
🏢 The Community Managers
📍 Tweed Heads