Love early childhood education, connecting with families and making things happen? This could be your perfect next move!

At The ELO Group, we're passionate about giving children the best possible start in life. We're looking for an enthusiastic, commercially minded and people-focused Enrolments Officer to help families find their perfect early learning centre.

This is an exciting opportunity to take your early childhood education experience beyond the classroom or centre and make a genuine impact across our growing network of services.

Whether you're an experienced Enrolments Officer, Centre Director, Assistant Director or early childhood professional with a natural talent for sales and relationship building, we'd love to hear from you!

Why join The ELO Group?

- ? Enjoy genuine flexibility: Work 3 days from our Blacktown office and 2 days from home.

- ? Make a real difference: Help families navigate one of the most important decisions they'll make for their children.

- ? Be part of our growth: Play a key role in increasing enrolments across our expanding network of early learning centres.

- ? Work with a cooperative team: Partner with Centre Managers, Marketing, Finance and senior leadership.

- ? Take your career in a new direction: Put your early childhood knowledge, communication skills and commercial instincts to work in a rewarding Support Office role.

- ? Keep developing: Access professional development opportunities as part of a growing organisation.

What you'll be doing

You'll be the driving force behind our enrolment journey, turning enquiries into happy families and thriving centres.





You'll take ownership of:

- Enrolments and conversions: Manage enquiries from the first phone call through to centre tours, offers, enrolment and orientation.

- Building family relationships: Connect with prospective families, understand their needs and help them feel confident choosing one of our centres.

- Maximising occupancy: Work closely with Centre Managers to identify vacancies, coordinate room transitions and keep places filled.

- Making childcare affordable: Help families understand Child Care Subsidy (CCS), the 3 Day Guarantee, Additional Child Care Subsidy (ACCS) and NSW Start Strong funding.

- Managing our CRM: Keep our enquiry pipeline organised, follow up opportunities and ensure no prospective family falls through the cracks.

- Supporting families with accounts: Have respectful conversations about overdue fees, arrange manageable payment plans and help resolve funding issues.

- Driving results: Track enrolments, conversion rates and occupancy, identifying opportunities to improve performance across our network.

This isn't simply an administration role. You'll combine your understanding of early childhood education with relationship building, sales,



problem-solving and a genuine passion for helping families.

What we're looking for

We're looking for someone who knows the early childhood sector, loves talking to people and gets satisfaction from delivering results.

You'll bring:

- Experience in early childhood education, ideally in enrolments, centre management or a similar customer-facing role.

- Strong knowledge of CCS and government childcare funding, with the ability to explain complex entitlements in simple terms.

- A solid understanding of childcare room structures, age groups, ratios and occupancy.

- A natural ability to build rapport, follow up enquiries and convert interest into enrolments.

- Experience working with a CRM or managing a customer enquiry pipeline.

- Excellent communication, organisation and problem-solving skills.

- Confidence handling sensitive financial conversations with professionalism and empathy.

- A proactive, positive attitude and the drive to achieve results.

Experience with childcare management software such as Xplor, Kidsoft or OWNA would be an advantage.

Ready for your next opportunity?

If you love early childhood education but are ready to use your experience in a different way, this could be exactly the opportunity you've been looking for.

Join a growing organisation where your knowledge matters, your relationships make a difference and your work directly contributes to the success of our centres.

Apply now and help us connect more families with exceptional early learning experiences!

Sponsorship is not offered for this position.

📌 Enrolments Officer (Blacktown)
🏢 The ELO Group
📍 Blacktown