About Synapse

Synapse Australia supports people living with brain injury, along with their families and carers. We're a purpose-driven organisation where the work you do genuinely matters. You'll be joining a supportive team that values collaboration, practical thinking, a good sense of humour and treating people like people.

Our workplace is welcoming, relaxed, dog-friendly and full of people who care about what they do.

What will you be doing?

Reporting to the Finance Manager, you'll play an imperative role in supporting Synapse's financial operations, bringing your accounting expertise, NDIS knowledge and collaborative approach to an organisation making a meaningful difference in the community.

This role involves daily engagement with internal and external stakeholders, requiring a positive, proactive approach with highly developed communication and interpersonal skills.

Key responsibilities include the following:

- Coordination of end-to-end NDIS billing and claiming processes, including PRODA, provider claims and self-managed and plan-managed accounts, with an in-depth understanding of NDIS claims, legislation, pricing arrangements and support categories and SIL funding.

- Liaise with internal managers and external plan managers to facilitate timely billing and resolve queries from NDIA.

- Monitor accounts receivable, manage tenant invoicing.

- Undertake regular bank and NDIS payment reconciliations, investigating discrepancies and processing adjustments.

- Assist with month-end financial close, general ledger reconciliations and annual external audit activities.





- Provide accounts payable backup during periods of leave and support general finance operations.

- Contribute to finance projects, process improvements and other financial activities as required.

What's in it for you?

- A genuine permanent part time opportunity, initially 60.8 hours per fortnight or full-time on offer for the right candidate who ticks all the boxes.

- Market-competitive salary of $85,798–$92,279 per annum (pro rata for part-time hours).

- Salary packaging benefits of up to $18,550 per annum, subject to eligibility.

- A beautiful, leafy West End location, away from the corporate hustle.

- Easy access to public transport and convenient parking.

- Brisbane based with hybrid working arrangements.

- Team collaborative environment where contribution is valued.

- A friendly, relaxed and dog-friendly office (yes, four-legged colleagues are welcome).

The Essential ‘Must-Haves’ for the role

- Minimum five years' demonstrated experience in a Finance Officer, Accounts Officer, Assistant Accountant or similar financial role, preferably within the not-for-profit (NFP), disability or community services sector.

- Proven experience using NDIS claiming platforms, with a sound understanding of NDIS legislation, pricing arrangements, support categories and SIL funding.

- Strong technical accounting skills,



including accounts receivable, financial reconciliations and general ledger processes.

- Highly developed verbal and written communication and interpersonal skills, with the ability to investigate and resolve complex financial queries and work collaboratively with internal teams and external stakeholders.

- Excellent organisational and time management skills, with the ability to manage competing priorities, work autonomously and consistently meet deadlines.

- Microsoft Excel competency across the Microsoft Office suite.

- Current permanent working rights within Australia.

- National Police Check or willingness to obtain one.

Desirable: Experience with Salesforce, rostering and timesheet systems, SCHADS Award payroll or within the disability or community services sector.

Make you move – Apply today!

To apply, please submit your two-page CV and a brief cover letter outlining how your skills, qualifications and experience align with the requirements of the role, and what you would bring to Synapse.

Applications will be reviewed as they are received until Tuesday 24 November 2026, so we encourage you to apply early!

Have a question? We'd love to chat. Contact us at [email protected]

To find out more about the difference we make, visit: https://synapse.org.au/

Synapse Australia is committed to diversity, inclusion and creating a respectful and welcoming workplace. We strongly encourage Aboriginal and Torres Strait Islander people to apply and welcome applications from people of all backgrounds, cultures, abilities and lived experiences.

📌 Finance Officer - NDIS (West End)
🏢 Synapse
📍 West End