This is a hands-on, customer-facing role for someone who takes pride in accuracy, organisation and outstanding service. You’ll keep the branch running efficiently, from stock and warehouse management through to supporting customers and sales staff with their product needs.
Key Responsibilities
- Manage branch purchasing requirements and maintain sufficient stock levels
- Pick and pack customer orders, including preparing courier and transport documentation
- Check picked orders, process invoicing and manage branch transfers accurately and efficiently
- Operate a high reach forklift safely to put away, retrieve and move stock at height
- Follow inventory control procedures and warehouse management standards
- Maintain shelving, stock presentation and cleanliness across designated areas
- Build strong customer relationships and proactively identify their needs
- Give accurate product advice based on customer requirements and specifications
- Work closely with Sales Representatives and management to support customer demand
- Liaise with Sales and Technical staff so customers get timely feedback and updates
- Assist with general warehouse duties, stocktakes and housekeeping
- Comply with workplace health and safety procedures at all times
Essential Requirements
- Current High Risk Work Licence to operate a high reach forklift (LF class), with proven experience operating high reach/reach trucks in a warehouse environment
- A valid driver’s licence
- Previous experience in a warehouse, trade counter or branch operations role (building/construction industry experience highly regarded)
About You
- Strong organisational skills and excellent attention to detail
- Good physical fitness, as the role involves lifting, picking and packing stock
- Strong communication skills and a customer-first attitude
- Ability to work independently and as part of a team
- Basic computer literacy for order processing and invoicing systems
Applications from candidates without a current high reach forklift licence cannot be considered.