We're looking for experienced Senior Restoration Technicians to join our restoration teams.

This is a hands-on senior job. You will run difficult insurance claims, lead large jobs, look after customers and manage communication with the people involved in each job.

What You Get

- Circa $100,000 to $120,000 total earnings per year, depending on bonuses, on-call work, call-outs and approved extra hours

- Performance bonuses based on agreed results

- Rostered on call daily allowance

- At least four hours pay for each separate call-out

- Company vehicle and fuel card

- Phone, tools, uniform and PPE supplied

- Steady full-time work

The Work

- Lead large, difficult or high-risk insurance restoration jobs

- Run water, mould, sewage, fire and other claims from start to finish

- Lead crews and make sure the work is done safely and properly

- Train and induct technicians and new starters

- Work from building assessment and hygienist reports

- Use truck mount, water extraction and drying equipment

- Review scopes, photos and reports before they are sent

- Help managers with quality checks, coaching and job problems

- Manage communication with customers, insurers, assessors, builders, hygienists and office staff

- Keep everyone updated and handle complaints,



delays or changes to the job professionally

- Join the after-hours on-call roster

- Help with interstate and CAT jobs when required

What We Need

- Strong experience in restoration, building or a related trade

- Able to run large or difficult jobs without close supervision

- Previous on-call or after-hours experience

- Experience training or mentoring an apprentice or new starter

- Strong, demonstrated customer service skills

- Able to manage communication with customers, insurers, assessors, builders and office staff

- Calm under pressure and able to make good decisions on site

- Able to check reports, photos and scopes for mistakes

- Comfortable using a phone, tablet and job apps

- A current Australian driver's licence

- IICRC WRT or similar training is preferred

Career Growth

This role can lead to a Restoration Manager or regional leadership position for someone who can run positive jobs, develop people and keep the team moving.

Apply Now

Send us your resume and tell us about the restoration or building work you have done. We would also like to hear about a difficult job you led, someone you trained and how you looked after provided a positive customer service experience.

📌 Senior Restoration Technician (Carrum)
🏢 Recognized
📍 Carrum