Job Description
/n Looking for a career opportunity with variety, stability and long-term growth? /n RGM Maintenance is seeking a motivated and customer-focused Service Advisor to join our growing Townsville team. /n As an authorised Daimler Trucks dealership, we work across Mercedes-Benz, Freightliner and Fuso vehicles — along with defence vehicles, tankers and specialised equipment. No two days are the same. /n We are looking for someone who is organised, skilled and thrives in a fast-paced workplace.

What We Offer
/n /n
Reliable full-time position /n
Supportive team environment /n
Diverse and engaging workload /n
Modern workshop and systems /n

About the Role
/n As the first point of contact for our customers, you will play a key role in ensuring the smooth day-to-day coordination of workshop operations. /n Your responsibilities will include: /n /n
Managing customer enquiries face-to-face, by phone and email /n
Booking and coordinating workshop jobs /n
Preparing repair orders and job documentation /n
Liaising with technicians and parts departments /n
Processing invoices and quotations /n




Providing customers with updates on repairs and job progress /n
Maintaining accurate records and administrative systems /n About You/n To succeed in this role, you will have: /n /n
Strong customer service and communication skills /n
Excellent organisation and time management /n
The ability to multitask in a busy workplace /n
High attention to detail /n
Reliable and professional work ethic /n
Sound computer skills including Outlook and Excel /n
A positive attitude and willingness to learn /n Highly Regarded/n /n
Previous Service Advisor or administration experience /n
Experience with Equip or dealership management systems /n
Automotive, transport or workshop industry exposure /n Why Join RGM Maintenance?/n We value valuable people and invest in long-term careers. This is an chance to join a growing business where your contribution is recognised and your development is supported. /n If you are looking for a role with stability, responsibility and future opportunities, we would love to hear from you. /n

📌 Service Advisor Townsville
🏢 R.G.M. Maintenance Pty
📍 Townsville