Job Description
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Job Description
/n We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a adaptable, customer-focused workplace. /n In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities
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/n Respond to customer inquiries via phone and email /n
/n Assist clients with travel questions, reservations, and general support /n
Provide accurate information about destinations, policies, and procedures /n
/n Deliver professional, friendly, and consistent customer service /n
/n Follow company standards and operational guidelines /n




/n Maintain clear documentation of customer interactions /n

Qualifications:
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/n Strong communication and customer service skills /n
/n Previous customer service experience preferred but not required /n
/n Ability to work independently and manage time effectively /n
/n Comfortable using computers, email, and online tools /n
/n Detail-oriented with a solution-focused mindset /n
/n Interest in the travel industry is a plus /n

What We Offer
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/n Versatile scheduling (part time or full time) /n
/n Training and ongoing support /n
/n Growth opportunities within the travel industry /n
/n Collaborative and supportive team environment /n /n /n

📌 Customer Support Specialist/travel Perth (Australia)
🏢 Hjbtravels
📍 Australia