Job Description
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Job Description
/n We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service. /n You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities
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/n Handle customer inquiries via phone and email /n
/n Assist clients with travel questions, reservations, and general support /n
Provide accurate information regarding destinations, policies, and procedures /n
/n Maintain professional and courteous communication at all times /n
/n Follow established company processes and service standards /n




/n Document customer interactions as needed /n

Qualifications:
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/n Strong verbal and written communication skills /n
/n Customer service experience preferred, but not required /n
/n Ability to work independently and manage time effectively /n
/n Basic computer skills and comfort using online systems /n
/n Attention to detail and a customer-first mindset /n
/n Interest in the travel industry is a plus /n

What We Offer
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/n Adaptable scheduling options (part time or full-time) /n
/n Training and ongoing support /n
/n Opportunities for advancement within the travel industry /n
/n Supportive and team-oriented work workplace /n /n /n

📌 Customer Service Representative Perth (Australia)
🏢 Hjbtravels
📍 Australia