About the Role

This is a varied, quick-paced administration role where you'll be an important point of contact for our customers while providing administrative support to our bookings and operations teams.

You'll help keep things running smoothly by responding to customer enquiries, coordinating information and ensuring bookings and requests are handled accurately and efficiently.

Key Responsibilities
Monitor and respond to customer emails and general enquiries in a timely and professional manner.
Assist the bookings team with processing, updating and confirming transport and warehouse bookings.
Liaise with customers and internal teams regarding bookings, delivery schedules and operational updates.
Respond to customer requests and follow up on outstanding information.
Assist with general administration, data entry and maintaining accurate records.
Work closely with our transport, allocations and warehouse teams to ensure effective communication.
Help resolve day-to-day customer queries and escalate issues where required.
Provide general administrative support to the operations team as needed.

About You

We're looking for someone who enjoys being organised, communicating with people and working as part of a team.

To be successful, you'll have:




Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Great organisational skills and the ability to manage competing priorities.
A positive attitude and willingness to help wherever needed.
Confidence using email, Microsoft Office and general computer systems.
The ability to work efficiently in a busy office environment.
A friendly, qualified and customer-focused approach.

Previous experience in administration, customer service, transport or logistics would be highly regarded, however, we're also interested in applicants with the right attitude and transferable skills.

What We Offer
A permanent position with an established, family-owned business.
A friendly and supportive team environment.
A wide-ranging role where no two days are the same.
The opportunity to learn and develop your knowledge of the transport and logistics industry.
A workplace where teamwork, communication and initiative are valued.

Apply Now

If you're an organised, enthusiastic administrator who enjoys customer service and being part of a busy team, we'd love to hear from you.

Apply through SEEK with your cover letter and resume.

📌 Transport Administrator Port Of Brisbane (Australia)
🏢 TNS WAREHOUSING AND LOGISTICS
📍 Australia