TalentEx Employment Group, an automotive recruitment business, is looking for a Workshop Controller for a full‑time, on‑site role in Castle Hill, NSW. You will be the person who keeps the workshop organised, so jobs run on schedule and customers know what is happening with their vehicles.
About the role
As Workshop Controller, you will sit between the service desk, the technicians and the customer. Your job is to make sure the right work goes to the right person at the right time, and that nothing gets lost along the way.
Allocate and schedule jobs across the workshop to match technician skills and available capacity
Monitor job progress through the day and adjust the workflow when delays or extra work come up
Liaise with technicians, service advisors and parts staff to keep jobs moving
Follow up on parts availability and delivery times that affect job completion
Keep customers and service staff updated on progress and expected completion times
Check completed work, paperwork and job cards before vehicles are released
Keep workshop records accurate and help maintain safe, tidy work areas
What we offer
$100,000 – $110,000 OTE
Family owned & operated dealer group
Great workplace workplace
What you'll need
Previous experience in a workshop controller, service coordinator or similar automotive role
Positive understanding of automotive workshop processes and job flow
Robust organisation and time management, with the ability to prioritise under pressure
Clear communication skills for working with technicians, staff and customers
Comfortable using workshop or dealership management software
Current Australian driver's licence
Full working rights in Australia — no visa sponsorship offered
J-18808-Ljbffr
📌 Workshop Controller Sydney
🏢 AllAutoCareers
📍 Sydney
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