Beyond Bank Australia is seeking a Member Support Officer to assist members facing financial hardship with empathetic, practical and tailored solutions. You will manage hardship cases, conduct meaningful conversations, assess needs and develop sustainable repayment options, while ensuring regulatory compliance and transparent documentation.
This role focuses on member wellbeing and responsible banking practices. You will join Beyond Bank's Member Support team, helping customers regain financial
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📌 Member Support & Hardship Specialist Hybrid Sydney
🏢 Beyond Bank Australia
📍 Sydney
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