Love helping people make moves? Passionate about finance, but over the dry corporate grind?

Come join the team doing finance differently!

At Loan Market Newcastle CBD, we’re an award-winning, fast-growing finance broking team.

We take our work seriously, but ourselves? Not so much. We’re looking for a bright, driven, and customer-obsessed Client Service Manager to be the heart and engine of our Residential Finance team. If you love keeping things moving behind the scenes, solving problems with a smile and celebrating wins with a tight-knit crew, we want to hear from you!

What You’ll Be Doing (The Fun Stuff)
Drive the Process: Own residential loan applications from pre-submission all the way to settlement day
Be the Connector: Connect and collaborate with clients, brokers, lenders, solicitors and suppliers to keep every deal moving smoothly
Spread the Love: Make those high-five post-settlement calls to check in on our clients and deliver an unforgettable experience
Team Up: Partner closely with our residential team to review, tweak and submit winning applications
Keep the Vibe High: Help manage day-to-day office operations, smash team targets and keep the good energy flowing

Why You’ll Love Working Here





We believe that high performance starts with a supportive, fun team culture:
Growth & Learning: Quick-track your skills with ongoing internal training, career development and aggregator courses, helping you step up in our business or own the role long term
Prime Location: Work from our modern office in Hamilton—seconds away from Newcastle's best cafes, restaurants and Friday knock-off pubs
Work-Life Balance: Life happens—we’re open to flexibility to suit the right person
Epic Social Perks: Regular team lunches, social events, EOFY bashes, Melbourne Cup functions and memorable Christmas parties
Birthday Leave: Enjoy an extra paid day off to celebrate YOU if your birthday falls on a work day!

What You Bring to the Table
Industry Experience: Background in loan processing, client service management, or a similar finance support role
People Skills: Exceptional communication skills and a knack for making clients feel valued and heard
Can-Do Attitude: A proactive, team-oriented mindset with a genuine love for solving puzzles and helping a team succeed
Full time permanent working rights
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📌 Client Service Manager Newcastle
🏢 Loan Market
📍 Newcastle