About Krispy Kreme /n /n At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats. /n /n About the Role /n /n Love leading from the front and bringing out the best in your team? This could be your moment.

As a Team Leader, you’ll be right in the action - guiding your team through busy shifts, creating feel-good customer experiences, and helping the store run well. You’ll be supporting your team, solving problems in the moment, and bringing the energy that keeps everything moving. It’s fast-paced, hands-on, and full of opportunities to make an impact - every single shift. /n /n What are you responsible for? /n /n
/n Owning the shift and keeping the energy high /n
/n Leading your team in the moment - coaching, supporting, and jumping in where needed /n
/n Creating feel-good customer experiences that leave a lasting impression /n
/n Keeping the store running smoothly, on track, and on target /n
/n Bringing our standards to life - from product quality to store presentation /n
/n Championing safety, teamwork, and doing things the right way /n




/n Driving results while making every shift a outstanding one for your team and customers /n /n /n What’s In It For You /n /n
A fun, fast-paced environment where every shift is different

/n
A supportive team culture that feels like more than just work

/n
Opportunities to build leadership skills and grow your career

/n
Hands-on experience leading teams in a globally loved brand

/n
Versatile working options to suit your lifestyle

/n
Sweet perks including product discount via our KK Mixer

/n /n /n What We're Looking For /n /n
A natural step-up leader who enjoys guiding others and leading by example

/n
Someone who thrives in fast-paced settings and keeps calm under pressure

/n
A passion for delivering great customer service and creating positive moments

/n
A team player who builds positive, inclusive, and high-energy environments

/n
An understanding of operational standards, safety, and what great looks like in-store

/n /n Why Join Us? /n /n At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today!

📌 Retail Team Leader Townsville
🏢 Krispy Kreme
📍 Townsville