This is a full time hybrid role for a Retail Excellence Specialist based in the Greater Brisbane Area, with opportunities to work flexibility.
The Retail Excellence
Specialist will be responsible for optimising retail sales processes, ensuring product knowledge is thorough and current, driving customer satisfaction, and managing key customer service initiatives to enhance the overall retail experience. The role includes collaborating with cross-functional teams to implement best practices and delivering training to employees for exceptional retail outcomes.
Qualifications
Proven experience in Retail Sales and a solid understanding of Product Knowledge
Skills and commitment to achieving high levels of Customer Satisfaction
Excellent Communication and Customer Service abilities
Strong organizational and problem-solving skills
Flexibility to work in a hybrid environment, balancing in-office and work from home
Experience in the retail industry and familiarity with retail operations is a must