Key Responsibilities:
Reception: Greet patients, book appointments and patient arrival, inform patients of delays; answer telephone calls promptly and courteously and pass on messages when needed;
Correspondence: Manage daily incoming and outgoing mail, email and faxes; file outgoing correspondence.
Medical: Prepare examination room for GPs, liaising with GPs regarding paperwork and follow-up issues if requested.
Financial: issue invoices and receipts; advise patients of billing policies; process payments; prepare banking and reconcile; ensure the billing and electronic submission of batches is correct.
General Duties: Photocopying; routine cleaning and stocking tasks; ensure reception and waiting areas are clean and tidy;
Record Keeping: Scan and attach correspondence including investigation results and patient information into patient records, etc.;
Assist in supporting General Practitioners to achieve best patient outcomes.
Additional Duties as required/assigned by Practice Manager.

Skills and Experience:

Essential:
Demonstrate ability to provide high standard reception and administrative support;
Excellent customer service and interpersonal skills,



including the ability to communicate warmly and effectively with a variety of people;
Adaptable with hours and days of work
Ability to work independently with minimal supervision, as well as, within a broader team;
Ability to work well in a busy setting managing multiple demands;
Ability to maintain absolute confidentiality regarding patient and clinic information
Previous experience in a clerical / receptionist position
Triple dose Covid-19 vaccinated per WA healthcare worker requirements

Desirable:

Minimum 1 year of medical reception experience in a GP setting

Knowledge of Best Practice Software

Job Types: Casual, Part time

Pay: $29.50 – $30.50 per hour

Ability to commute/relocate
Parkwood WA 6147: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Customer service: 1 year (Preferred)
Receptionist: 1 year (Required)
Medical receptionist: 1 year (Required)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Medical Receptionist Parkwood (Australia)
🏢 Parkwood Medical Centre
📍 Australia