SBS Technology is seeking a Service Desk Analyst to deliver customer-focused IT support across SBS's PC and Mac settings. You will handle frontline issues, maintain documentation, and work with vendors and internal teams to ensure service levels are met.
The role requires some prior technical experience, accurate communication, and the ability to work in a rotating shift covering 8am–8pm on weekdays with after-hours on-call duties.
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📌 It Service Desk Specialist 24/7 Support Port Macquarie
🏢 SBS Australia
📍 Port Macquarie
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