Medibank in Melbourne is seeking an experienced Squad Lead for AI Customer Intelligence & Engagement to guide the Enterprise AI Hub through large-scale transformation. You will lead data scientists and martech specialists to embed AI-powered engagement into everyday workflows.
You’ll design customer-centric strategies, partner with senior stakeholders across Marketing, Digital and Technology, and drive measurable improvements in retention and lifetime value through hyper-personalised experiences.
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📌 Ai Driven Customer Intelligence Squad Lead Melbourne
🏢 Medibank
📍 Melbourne
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