Infosys Limited in Sydney is seeking an experienced Major Incident Management Team / Operations Lead to steer the major incident capability across a multi-supplier SIAM ecosystem. You will lead incident response across shifts, ensure rapid service restoration, and maintain explicit communications during disruptions.
The role requires 12+ years in IT service operations, solid ITIL 4 knowledge, and proven ability to manage supplier performance against SLAs.
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📌 Senior Major Incident & Service Restoration Lead Sydney
🏢 Infosys
📍 Sydney
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