Amber Electric is seeking a Resolution Specialist to support customers who are behind on payments, helping them understand their accounts and arrange workable solutions. This frontline role requires empathy, solid communication, and the ability to stay calm under pressure.
Based in Melbourne, the position is permanent full time with a hybrid work model (office and work-from-home). You will report to the Customer Operations Manager and work to keep customers connected while adhering to industry
J-18808-Ljbffr