Retail Salesperson / Small Engine Mechanic – Outdoor Power Equipment

Prompt Mower Service is looking for an experienced and enthusiastic Retail Salesperson with Small Engine Mechanic experience to join our team at our Hornsby store. This is primarily a customer-facing retail sales position, however, we are looking for someone who can bring together excellent customer service skills with hands-on mechanical and technical experience. The successful applicant will spend the majority of their time assisting customers, providing product advice and handling sales. However, during busy periods or when required, you will also assist our workshop team with servicing, diagnostics and repairs.

Key responsibilities

Providing friendly and qualified customer service

Assisting customers with the purchase of outdoor power equipment, parts and accessories

Using your mechanical knowledge to provide accurate product and technical advice

Discussing servicing, repairs and maintenance requirements with customers

Processing sales and payments

Answering phone and in-store enquiries

Receiving and organising stock





Maintaining showroom displays and presentation

Assisting with the general day-to-day operation of the store

Assisting our workshop team during busy periods or when additional support is required

About you

Previous customer service and/or retail sales experience

Previous experience working as a Small Engine Mechanic

Knowledge of small engines and outdoor power equipment

The ability and willingness to carry out mechanical repairs and assist in the workshop when required

Solid communication skills and confidence dealing with customers

A friendly, qualified and approachable manner

The ability to move comfortably between retail sales and workshop duties

The ability to work independently as well as part of a team

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📌 Outdoor Power Equipment Sales & Shop Technician Hornsby
🏢 Prompt Mower Service
📍 Hornsby