Reporting Analyst, Customer Operations – Power Bi & Genesys Brisbane

Reporting Analyst, Customer Operations – Power Bi & Genesys Brisbane

12 Nov
|
Virgin Australia Group
|
Brisbane

12 Nov

Virgin Australia Group

Brisbane

Virgin Australia Group is seeking a data and reporting qualified to support our Customer Operations Contact Centres. You will work with Genesys data, Power BI and Excel to provide accurate performance insights across onshore and offshore operations.

You’ll prepare daily to monthly reports, validate data definitions, and build dashboards to illustrate service levels, workload, and customer outcomes. A hybrid work style and travel discounts are offered.
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📌 Reporting Analyst, Customer Operations – Power Bi & Genesys Brisbane
🏢 Virgin Australia Group
📍 Brisbane

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