Service Desk Team Lead Hybrid & Global Offshores, Itil Brisbane

Service Desk Team Lead Hybrid & Global Offshores, Itil Brisbane

12 Nov
|
Fitness And Lifestyle Group
|
Brisbane

12 Nov

Fitness And Lifestyle Group

Brisbane

Fitness & Lifestyle Group is seeking a Service Desk Team Lead in Brisbane’s West End to oversee a mixed onshore/offshore support team. You will manage incident response, ITIL-aligned processes and drive improvements using Jira Service Management.

You will coach both onshore and offshore engineers, ensure SLAs across time zones, and partner with security and SOC teams while advancing automation and knowledge management.
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📌 Service Desk Team Lead Hybrid & Global Offshores, Itil Brisbane
🏢 Fitness And Lifestyle Group
📍 Brisbane

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