Join an insurance broking team as a General Insurance Broker, supporting clients across the full policy lifecycle. You will build strong client relationships while providing responsive advice, managing policy requirements and delivering high-quality customer service across inbound and outbound communications. This is a fully remote, work-from-home role.
Key responsibilities
Handle inbound and outbound client calls with confidence and professionalism
Answer policy queries and provide transparent information to clients
Take accurate quote details and coordinate policy quotations
Process policy endorsements and renewals efficiently
Follow up clients to progress enquiries, quotations and renewals
Maintain accurate client and policy records
Support the delivery of timely, reliable service across general insurance products
What we're looking for
Experience as a general insurance broker
Tier 1 RG146 qualification
Confidence handling inbound and outbound client calls
Robust customer service and relationship-building skills
Friendly manner and explicit communication style
Commercial lines experience, particularly with trucks, plant and machinery, or business packs, is highly regarded
Steadfast Insight or SCTP experience is advantageous
📌 Insurance Broker Brisbane
🏢 Insure Group
📍 Brisbane
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