A excellent opportunity for a Senior BA to stay hands-on while stepping into team leadership

Your current company

Join a well-established organisation operating within a highly regulated environment. The technology function is going through a period of transformation, with several key initiatives underway across cyber, identity and access management, and IT service management.

Your current role

As a Senior Business Analyst / BA Manager, you'll take on a predominantly hands-on role, with approximately 80% of your time focused on BA delivery and 20% managing and supporting two experienced Senior Business Analysts.
Initially, you'll work on an Identity & Access Management (IAM) implementation, gathering requirements, working across multiple systems and third-party providers, and supporting the organisation to strengthen and modernise its access management capability.
Following this, you'll move onto a ServiceNow implementation, working across IT Service Management and helping define requirements, processes and the data that needs to be captured and maintained.
You'll also play a key role in improving how project and system information is captured and systemised across the technology function.

What you'll need to succeed




Strong technical BA experience across complex technology projects
Experience across IAM, access management or the wider cyber ecosystem
ServiceNow implementation and ITIL/IT Service Management experience
Strong requirements gathering, process mapping and systems analysis skills
Experience working across multiple systems and third-party vendors
An understanding of risk and controls within a regulated environment, ideally Financial Services, Banking or Insurance
Previous experience leading, mentoring or managing other Business Analysts
Robust stakeholder management and communication skills

What you'll get in return

You'll join a collaborative technology environment where you can remain hands-on while taking the next step into people leadership. You'll work across significant cyber and service management initiatives

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

📌 Senior Business Analyst Sydney (Australia)
🏢 Hays
📍 Australia