Fund Administrator
Work from Brisbane or Newcastle
Hybrid working
Work/Life Balance
The Chance
The organisation is a global provider of technology-driven solutions and services that supports financial services and healthcare organisations worldwide. It specialises in investor distribution, information processing and software solutions across investment management, banking, insurance, real estate and related financial markets.
The Role
Be part of an operations team responsible for delivering high-quality superannuation service and support to members. The role involves managing and reviewing administrative processes, maintaining accuracy and compliance, responding to enquiries and working collaboratively with colleagues and stakeholders to support efficient operations and continuous improvement.
Day to day Responsibilities:
Process and maintain a range of member administration activities, including applications, contributions, withdrawals, payments and account updates.
Liaise with internal teams and external stakeholders to resolve queries and action requests.
Ensure records are accurate and collaborate with colleagues to deliver efficient, timely outcomes.
Participate in team meetings, providing input and suggesting improvements to workflows.
Assist across different functions to support team requirements and operational coverage.
Complete tasks in line with agreed service standards, regulatory requirements and deadlines.
Proactively identify and report errors, risks or operational concerns.
Provide general administrative support and assist with ad hoc tasks as needed.
Required Experience
Strong planning and organisational skills, with the ability to manage competing priorities.
Excellent attention to detail and accuracy.
Knowledge of superannuation administration and related processes.
Ability to adapt and work effectively in a fast-paced workplace.
Robust verbal and written communication skills.
Confident using Microsoft Office applications.
Proactive approach with a collaborative team mindset.
Willingness to learn and develop new capabilities.
Sound analytical thinking and problem-solving skills.
Enjoy a range of benefits including hybrid working, flexible leave, insurance and wellbeing support, paid parental leave, inclusive workplace initiatives, tailored training and development, and discounts on fitness, travel and lifestyle services. Submit your resume in WORD as soon as possible.
📌 Fund Administrator Brisbane (Australia)
🏢 Niche 212
📍 Australia
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