Customer Communications Trainee (12-Month Traineeship)
Are you passionate about helping people, eager to learn, and looking to build a career in administration, customer service and communications?
Berrigan Shire Council is seeking an enthusiastic and motivated Customer Communications Trainee to join our Customer Engagement team.
This is an exciting entry-level chance to gain valuable workplace experience while developing skills in administration, customer service, digital media and community engagement.
As the first point of contact for many customer interactions, you'll play an important role in delivering positive experiences for residents, ratepayers and visitors while helping strengthen Council's connection with the community.
What You'll Be Doing
Deliver friendly, professional and responsive customer service to residents, ratepayers and other stakeholders.
Assist with a variety of administrative and clerical duties, including correspondence management, records management and telephone enquiries.
Help maintain Council's digital media channels and support communications initiatives across the organisation.
What You'll Need
Excellent communication and interpersonal skills
Ability and willingness to complete Certificate IV in Marketing & Communication, Business or similar
Excellent communication and teamwork abilities




Current Satisfactory National Police Check
Current Australian Driver's Licence or access to reliable transport to attend the workplace and all required work and training commitments
An interest in social media, digital communications and community engagement.
What's in it for You
Work in a dynamic environment that values your eagerness to learn and grow.
Enjoy a full-time position with a fantastic 70-hour, 9-day fortnight schedule - hello long weekends!
Work as part of a supportive team while providing an important service to our community.
This is a full-time, temporary 12-month trainee position, with the potential for ongoing employment upon successful completion of the traineeship.
Salary and employment conditions are in accordance with the NSW Local Government (State) Award ****.
The position is based on a 70-hour, 9-day fortnight, with all terms and conditions of employment applying in accordance with the Award.
For further information about this opportunity, please contact Keelan Middleton, Communications and Engagement Coordinator on ************.
Chief Executive OfficerBerrigan Shire Council
56 Chanter Street
BERRIGAN NSW ****.
Or ******
Berrigan Shire Council is an Equal Opportunities Employer.
#J-*****-Ljbffr

📌 Customer Communications Trainee (12-Month Traineeship) (New South Wales)
🏢 the original
📍 New South Wales