The people we support aren't just clients on a list.
They're someone's parent, grandparent, partner, and when they call, they need to hear a voice they recognise and trust.
That's yours.
As a Care Consultant with Kanda's Support at Home team, you'll be the reliable, familiar presence that keeps things running smoothly for clients, families and field staff alike.
It's not a behind-the-scenes role, you're front and centre, making sure nothing slips, no one feels unheard, and the right people know what they need to know before it becomes a problem.
What you'll be doing
Helping clients by providing high-quality customer service and support
Building genuine relationships with clients and families so they hear a familiar, trusted voice when they call
Supporting field staff day-to-day so they have what they need to show up and do their best work
Keeping client records accurate and flagging anything important to the Support at Home Coordinator before it becomes a problem
Responding to feedback and incidents with speed and professionalism, and feeding insights back into continuous improvement
You're the right person if...
You have experience in aged care, community care or disability services and hold a relevant qualification in the industry




You communicate with warmth and clarity across every level clients, families, field staff and clinical leads
You're organised enough to manage competing priorities without letting the key things slip
You hold a Working with Children Check and National Police Check, or you're ready to get one
Why Kanda
Monthly RDO - an extra 12 days of leave per year
Wellness initiatives plus24/7 access to the Sonder wellbeing app
Access to an employee rewards hub providing savings and cashback across everyday purchases
Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated support
Genuine long-term career opportunities as Kanda continues to grow
Kandais committed to creating and maintaining a child safe organisationWe're dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves.
At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome, they're essential to who we are and what we do
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📌 Care Consultant (Melbourne)
🏢 Kanda
📍 Melbourne