We are seeking a highly motivated and customer service focused Administration Officer to join our team in either a Full Time or Part Time role.
Our shifts vary between 4:30am-6:00pm.
Shellharbour Private Hospital is an acute surgical facility, comprising of 3 operating theatres, a rehabilitation centre and a 56-bed Ward.
The hospital has an excellent reputation in providing high-quality patient-centred care to the local community.
The Administration Officer is responsible for the effective and productive performance of clerical duties within the Hospital Administration Department.
To succeed in this role, you will be committed to work as part of a team, with a strong customer focus.
You must be passionate about being in the front line dealing with internal and external customers, whilst working in a fast-paced environment.
Duties include a high level of professional customer service to patients, visitors and internal customers, and performing duties that support reception, administration and clinical teams.
You may be working across the following departments/positions in the hospital as required:
Reception
Pre – Admission
Theatre Bookings
Specialist Consulting Suites
Finance
Medical Records
We are currently seeking an experienced Administration Officer to join our Administration Team at Shellharbour Private Hospital.
The position may work across multiple areas of the Administration Department.
To succeed in this role, you will be committed to work as part of a team, with strong customer focus.
Duties & Responsibilities:




Coordinate Preadmission/admission/discharge of patient via the Hospital mainframe system
Maintaining patient bed moves and allocations in Hospital mainframe system
Health Fund/DVA/Medicare Eligibility checks
Compensable Approvals for inpatient
Finalisation of patients informed financial consent, and collection of fees.
Management of all incoming calls to the hospital
Preparing patient files for admission.
Daily reporting
Coordinating inpatients external medical appointments
Liaise with all departments to finalise patients discharge paperwork in a timely manner
Admitting patients to the ward, ensuring all appropriate paperwork is completed
Stock ordering as requested
Arranging inpatient transport
Input and finalisation of Theatre Bookings / Lists
Raising of Inpatient Accounts
Debt CollectionMaintaining Inpatient Medical Records
Professional Customer Service
Strong organisational and time management skills
Excellent attention to detail
Demonstrated experience to meet (or exceed expectations, taking responsibility for accurate and timely results
Ability to communicate effectively with all levels of staff.
Demonstrated experience using the Microsoft Office Suite.
Demonstrated experience working autonomously as well as part of a team
Current Working with Children check / police check
Previous experience in a similar role
Medical Terminology knowledge
Experience in hospital mainframe systems
Previous Health Fund knowledge
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📌 Administration Officer - Full Time & Part Time Roles Available (New South Wales)
🏢 Important Group
📍 New South Wales