Kmart Australia Limited is seeking a Customer Care Consultant to join our hybrid team in Melbourne.
You will be a brand ambassador, handling complaints, guiding customers on returns, and supporting in-store teams to ensure a seamless customer journey.
In this role you will engage across channels, maintain high service standards, and contribute to continuous improvement by identifying trends in feedback for operational meetings.
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📌 Customer Care Advocate — Hybrid, Growth & Perks (Melbourne)
🏢 Kmart Australia
📍 Melbourne
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