11 Nov
|
Aeralife
|
Melbourne
11 Nov
Aeralife
Melbourne
An outstanding leadership opportunity has become available for an experienced and motivatedResidence Managerto joinAeralife Northcote.
As the leader of the residence, you will be responsible for creating a high-performing aged care community where residents receive exceptional care, employees feel supported and engaged, and operational outcomes are consistently achieved.
Leading a multidisciplinary team, you will oversee all aspects of the home's operations including resident experience, clinical governance, workforce leadership, quality and compliance, occupancy, financial performance and continuous improvement.
Working closely with your Regional Operations Manager and supported by dedicated teams across Quality, Governance & Risk, Operations, People & Culture, Finance, Procurement, IT and Marketing, you will have the opportunity to drive meaningful outcomes for residents, families and employees while contributing to the continued success of Aeralife.
The Opportunity
This is a key leadership role responsible for the overall performance and day-to-day management of the residence.
You will lead and inspire a team of clinical, lifestyle, hospitality and operational professionals to deliver exceptional resident outcomes while ensuring compliance with the Aged Care Quality Standards, Aged Care Act and organisational expectations.
Success in this role will be achieved through strong leadership, effective workforce management, a commitment to continuous improvement and a genuine passion for creating a positive experience for residents, families and employees.
Key Responsibilities
Provide overall leadership and management of the residence
Lead, coach and develop multidisciplinary teams to achieve exceptional resident and employee outcomes
Drive a positive, engaged and accountable workplace culture
Ensure the delivery of safe, high-quality, person-centred care and services
Maintain compliance with the Aged Care Quality Standards, Aged Care Act **** and all relevant regulatory requirements
Oversee workforce planning, rostering and staffing to ensure appropriate coverage and skill mix
Drive continuous improvement initiatives and accreditation readiness
Build trusted relationships with residents, families, healthcare providers and external stakeholders
Manage resident feedback, complaints, incidents and service delivery outcomes in line with organisational standards
Monitor and improve quality, clinical, operational and financial performance indicators
Ensure effective AN-ACC processes, funding optimisation and documentation practices
Manage clinical supply procurement and departmental reporting requirements
Support occupancy growth and positive customer experiences through strong stakeholder engagement
About You
You are a passionate and experienced aged care leader who enjoys building high-performing teams, creating positive resident experiences and delivering strong operational outcomes.
To be successful in this role, you will bring:
Current AHPRA registration as a Registered Nurse
Undergraduate, graduate or postgraduate qualifications in Management, Business or a related discipline (or currently working towards)
Minimum three years' experience in a leadership role within residential aged care
Demonstrated experience managing successful accreditation, re-accreditation and compliance outcomes
Strong understanding of the Aged Care Act ****, Aged Care Quality Standards and regulatory environment
Experience leading and developing multidisciplinary teams
Strong clinical governance, quality management and continuous improvement experience
Sound understanding of AN-ACC funding, documentation and aged care performance metricsStrong financial, operational and workforce management capabilities
Excellent communication, stakeholder engagement and relationship-building skills
Strong analytical, problem-solving and decision-making capabilities
Excellent computer literacy and experience using electronic care management systems
Current NDIS Worker Screening Check (or ability to obtain)
About Aeralife Northcote
At Aeralife Northcote, you'll thrive in a striking modern home bathed in stunning natural light and surrounded by enchanting outdoor spaces.
Our welcoming atmosphere supports independence with amenities like a library, landscaped gardens for reflection, and a private dining room for special family celebrations.
Join us to work in a setting that values both resident well-being and employee satisfaction, offering a rewarding and inspiring environment.
Why Join Aeralife?
Grow Your Own Staff Referral Program– earn rewards for referring quality candidates to join our team
Ongoing learning and professional development opportunities to support your career growth
A positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and Respect
Employee Assistance Program (EAP)offering confidential wellbeing and counselling support for you and your immediate family
Salary packaging benefitsto help maximise your take-home pay
Novated leasing and vehicle financing options
Discounted private health insurance
Exclusive employee discounts and lifestyle benefitsincluding travel, holidays, technology, electronics, home appliances and home essentials through our Aeralife Benefit Partners Program
Employee Reward and Recognition Programsthat celebrate individual and team achievements
Paid Infection Prevention Control Lead Training and Study Leave
About Aeralife
Aeralife is a proudly Australian-owned and operated aged care provider with more than 20 years of experience delivering premium residential aged care services.
Across our homes in Victoria and Recent South Wales, we are committed to creating safe, welcoming and vibrant communities where residents can live with dignity, purpose and connection.
Guided by our core values ofPassion, Innovation, Empathy and Respect, we strive to create environments where residents receive exceptional care and our people are empowered to thrive.
📌 Residence Manager (Melbourne)
🏢 Aeralife
📍 Melbourne