About the Role
Support the day-to-day operational and administrative functions of the residential aged care home
Coordinate resident admissions, including processing documentation, maintaining records and liaising with residents and families
Assist with staff rostering, coordinating shift coverage and managing roster changes
Support payroll administration, including processing timesheets, leave requests and attendance records
Respond to general staff, resident and family enquiries in a professional and timely manner
Maintain accurate resident, employee and operational records
Assist with onboarding and administrative coordination for new employees
Identify and resolve day-to-day administrative and operational issues
Provide general support to the Residential Manager and wider leadership team
Contribute to continuous improvement across administrative processes and daily operations
About the Role
Support the day-to-day operational and administrative functions of the residential aged care home
Coordinate resident admissions, including processing documentation, maintaining records and liaising with residents and families
Assist with staff rostering, coordinating shift coverage and managing roster changes
Support payroll administration, including processing timesheets, leave requests and attendance records
Respond to general staff, resident and family enquiries in a professional and timely manner
Maintain accurate resident, employee and operational records
Assist with onboarding and administrative coordination for new employees
Identify and resolve day-to-day administrative and operational issues
Provide general support to the Residential Manager and wider leadership team
Contribute to continuous improvement across administrative processes and daily operations
What You'll Bring
Previous experience in an administration, operations or coordination role
Experience within aged care, healthcare or a similar service-based environment will be highly regarded
Exposure to resident admissions, rostering and/or payroll administration
Strong organisational skills and the ability to juggle multiple priorities
Excellent attention to detail and confidence working with systems and documentation
Robust communication and interpersonal skills, with a warm and professional approach
A proactive, solutions-focused attitude and willingness to roll up your sleeves
The ability to work independently while contributing to a collaborative team environment
Why You'll Love It
This is a fantastic opportunity to secure a permanent position with a values-driven organisation making a real difference every day.
You'll enjoy a varied role where no two days are the same, working alongside a supportive team and playing an important part in ensuring the smooth operation of a residential aged care home.
Your contribution will directly support residents, families and the wider workforce.
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