Venue Manager Wanted for Area 51 Ipswich!
Area 51 isn't just another venue, it's where imagination takes flight, laughter echoes through every corner, and unforgettable memories are made daily.
We're searching for an energetic, dynamic Venue Manager, with a strong food & beverage background, who is ready to help us create out-of-this-world experiences for families and kids!
NOTE: This role requires weekend and public holiday work!
YOUR MISSION
As the Area 51 Venue Manager at our Bundamba, Ipswich location, you are the gatekeeper to an enriching and dynamic environment.
Your purpose is to ensure our diverse range of an engaging venue is upheld, by overseeing crew training and managing the ongoing safety and review of process improvement of our equipment in order to keep top-notch quality and customer experience.
By fostering a culture of continuous improvement, you contribute to the growth and development of our centre, crew and the children we serve.
Your meticulous planning ensures a seamless blend of education and entertainment, creating an atmosphere where children thrive, learn, and create lasting memories in a safe and stimulating setting.Strong food & beverage knowledge is crucial to the success of this role.
Your Impact Will Include:
Driving growth and boosting EBITDA
Lead, train, mentor and inspire our stellar crew
Creating magical party experiences that families rave about
Managing operations including rostering, stock, and budgets
Being a culture champion who embodies our core values
Ensuring top-notch safety and customer service standards
A SNAPSHOT OF WHAT YOU'LL BE DOING
Safety First:
Oversee all health and safety protocols




Create a safety-first outlook
Manage accident/injury reporting and analysis
Ensure compliance with workplace health and safety policies and procedures
Leadership & Operations:
Roster and coordinate departments to maximise efficiencies and cost
Open and close the venue with precision
Train, motivate, and coach your crew to greatness
Conduct one-on-ones with our command crew (supervisors)
Manage maintenance schedules and equipment standards
Oversee food and beverage costs, preparation, presentation and inventory
Guest Experience:
Handle customer feedback and resolve issues with finesse
Maintain exceptional service standards
Create celebration experiences that become cherished memories
Financial Mastery:
Manage COGS and stock like a boss
Reconcile daily takings and work within budgets
Monitor profit margins and drive financial performance
WHAT MAKES YOU PERFECT FOR THIS ROLE
You're a natural leader who thrives in rapid-paced, family-friendly environments.
You have:
Strong food and beverage knowledge
Exceptional customer service skills and professionalism
The ability to juggle multiple priorities with a smile
Financial savvy and budget management experience
A passion for creating joyful experiences
Energy, enthusiasm, and flexibility in spades
Team player mentality with a can-do attitude
Previous amusement industry experience in a leadership role will be advantageous
HOW WE'LL MEASURE YOUR SUCCESS
EBITDA growth percentage
Customer satisfaction (GX scores)
COGS percentage management
Gross profit margins
Staff retention rates
Team goal achievement
#J-*****-Ljbffr

📌 Venue Manager (Queensland)
🏢 Area 51 BNE
📍 Queensland