About the role
Hotshots (Aust) is seeking a talented and drivenKey Account Managerto join our growing team.
This is a full-time position based in Campbellfield, VIC ****.
As Key Account Manager, you will be responsible for developing and maintaining strategic relationships with our most important clients, driving revenue growth and ensuring exceptional customer satisfaction.
This role is pivotal to our new business development strategy and directly contributes to the expansion of our market presence and long-term success.
What you'll be doing
We are seeking an experienced Key Account Manager with commercial and presentation skill set to lead and grow our Grocery business.
You will be responsible for the full account, including buyer customer relationships, range reviews, promotions, forecasting, profitability and new product launches.
You will work closely with our team across NPD, Operations and Marketing who will support you with category analysis and the development of your trade and brand presentations.
This is a hands‐on role for an account manager who knows Australian grocery, builds strong buyer relationships and can turn insight into profitable growth.
Key Responsibilities
Account Management
Manage the day-to-day relationship with Coles across buying, supply and category teams
Prepare annual account plans and joint business plans for each retailer
Maintain regular contact with buyers throughout the year, not only at range reviews
Keep the wider business up to date on account opportunities, priorities and risks
Take ownership of account sales, budgets, trade spend,



pricing and margin
Review performance against budget and prior year, and identify where to act
Recommend promotional, pricing and ranging plans that are commercially sound
Range Reviews & New Listings
Lead range reviews and buyer presentations across our categories
Identify and secure new listings and distribution gains for existing and new products
Work with marketing and product development to build insight‐led proposals
Support the successful launch of new products
Forecasting & Supply
Track sales performance using Quantium, Circana, Partner Hub and Unify data
Prepare accurate forecasts for core range, promotions and launches
Work with our supply and operations team to maintain solid stock availability
Working Across the Business
Work closely with the owners, marketing, operations, product development and supply teams
Make sure customer commitments and deadlines are understood and delivered
Contribute ideas and insights that help the business
What we're looking for
Proven experience in new business development, account management or a similar sales‐focused role within a B2B environment
Demonstrated track record of successfully closing deals and exceeding sales targets




Strong consultative selling skills with the ability to understand complex customer requirements and deliver solutions
Excellent communication, negotiation and presentation abilities
Ability to build and maintain strong professional relationships at all levels of an organisation
Proficiency with customer relationship management (CRM) systems and sales analytics tools
Strong organisational and time management skills with the ability to manage multiple accounts simultaneously
Strategic thinking combined with a results‐driven mindset
Bachelor's degree in Business, Commerce, Sales or a related field, or equivalent professional experience
Willingness to travel as required to visit key clients and prospects
What we offer
Hotshots (Aust) is committed to creating a supportive and rewarding workplace where talented professionals can thrive.
We offer competitive remuneration packages including base salary and performance‐based incentives, reflecting your contribution to our success.
About us
Hot Shots is a 100% Australian, privately owned FMCG business with over 20 years in the market.
Our products are ranged with major retailers across Australia and Current Zealand.
Our portfolio covers lunchbox nutritional snacks, quality spices, rubs and seasonings, BBQ sauces, imported authentic Italian pasta's, red and white pasta sauces, Tuscany Risotto's and herbs and spices, non‐alcohol beverages and a selection of seasonal gifting.
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📌 Key Account Manager (Melbourne)
🏢 Hotshots (aust)
📍 Melbourne