Capricorn is seeking an Application Engineer to join the Service Delivery team in Australia.
You will respond to escalated incidents, provide third-level support, and manage issues within SLAs while documenting processes for the knowledge base.
You will analyze trends, contribute to automation, mentor Level 1/2 staff, and help deploy technologies like the Atlassian suite to improve service delivery.
Capable of working across ERP/CRM environments, you'll thrive in a agile IT team.
#J-*****-Ljbffr
📌 Senior Application Engineer- Itil & Cloud Incident Response (Western Australia)
🏢 Capricorn
📍 Western Australia
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