About the role
The Health Information Team is on the hunt for their next Health Information Services Officer to join their Team in a
fixed term
capacity –
12 months – 38 hours per week
.
The Health Information Services Officer is responsible for the handling and processing of physical documents and/or digital information, ensuring health information is available in a timely manner to authorised Mater staff as part of Mater's health record.
The Health Information Services Officer role undertakes preparation, scanning and quality operational functions in line with Mater health record policies and privacy requirements.
Salary range
Salary range:
$***** - $***** per hour
plus superannuation
and
access to not-for-profit salary packaging up to $18,550
+
access to many staff benefits!
What you'll be doing
Ensure the accurate and timely management of documents and processing of information into the Mater health record to support the provision of clinical care
Maintain high data integrity by validating patient identification and encounter information through accurate data and document verification during processing and quality assurance processes
Support Clinicians by prioritising the processing of key documentation to enable timely clinical decision-making
Fulfil end-to-end medical records workflow operational requirements, including receiving, tracking, batching, preparing, scanning, and filing of physical documents and processing of information
Ensure efficient processing of high-volume documentation such as current attendance records (CARs), ambulatory records, referrals, and loose-leaf documentation




Assist in record retention and destruction processes to minimise storage costs and maintain records compliance requirements
About you
Previous high-volume document management processing knowledge and skills
Administration experience in a hospital or health setting
Follow direction from Team Leader and Manager while demonstrating accountability for individual work tasks
Perform additional duties as required to support service delivery
Why join us?
Mater is Queensland's largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research.
With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.
At Mater, our people are at the heart of everything we do.
You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.
What's in it for you?
Career growth opportunities
across healthcare, corporate, research and leadership pathways
Professional development and learning




through Mater Education and internal development programs
Generous salary packaging
to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
Health and wellbeing support
, including EAP, pastoral care and discounted private health insurance
Fitness Passport
access and a range of lifestyle, retail and travel discounts
Discounted parking
and reduced prices at Mater cafés and coffee outlets
A supportive culture where your contributions are recognised and your development matters
Whether you're looking to grow your career, develop current skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.
Be part of something bigger.
#GetBetterWithMater
Applications close Monday 23rd of November **** – please note, we may contact applicants prior to the closing date
Direct applications only
— we are not engaging recruitment agencies at this time.
All successful candidates may be required to complete pre-employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.
Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
#J-*****-Ljbffr

📌 Health Information Services Officer - Gold Coast
🏢 Mater Group
📍 Gold Coast