Senior ServiceNow Developer (CSA/CAD Certified)
Powerdata Group Consulting Pty Ltd is an Australian ICT consulting firm delivering expertise in data analytics, cloud, cyber security, AI, Microsoft technologies, and digital transformation.
Established in ****, Powerdata Group partners with government and enterprise organizations to deliver secure, scalable, and business-focused technology solutions that drive operational efficiency, innovation, and sustainable outcomes.
Job Description
This is a remote position.
Contract Duration:
Initial 12-month engagement with extension options
About the Role
We are seeking an experienced ServiceNow Developer to support, maintain, and enhance enterprise ServiceNow environments
You will be responsible for designing, developing, configuring, integrating, and supporting ServiceNow applications while ensuring platform stability, security, scalability, and adherence to best practice.
The role requires close collaboration with business stakeholders, product owners, business analysts, infrastructure teams, and third-party vendors.
Key Responsibilities
ServiceNow Development & Configuration
Design, develop, configure, and maintain ServiceNow applications and modules.
Develop workflows, Service Catalogue items, and self-service capabilities.
Maintain platform alignment with ServiceNow best practices and out-of-the-box functionality.
Develop custom applications and reusable platform components.
Scripting & Automation
Develop and maintain:
Business Rules
Client Scripts
Script Includes
UI Actions
Flow Designer workflows
Service Portal and Employee Centre components
Implement automation solutions to improve service delivery and operational efficiency.
Integration Development
Develop and support integrations using:
REST APIs
SOAP APIs
OAuth
LDAP
IntegrationHub
MID Servers




SQL-based integrations
Import Sets and Transform Maps
Troubleshoot and resolve integration issues across enterprise systems.
Platform Administration & Release Management
Manage update sets and source control.
Deploy approved changes across Development, Test, UAT, and Production environments.
Support family upgrades, patching, clones, and platform maintenance activities.
Remediate skipped records and resolve upgrade-related issues.
Quality Assurance & Testing
Develop and maintain automated and manual testing assets.
Utilise the ServiceNow Automated Test Framework (ATF).
Support User Acceptance Testing (UAT) and release activities.
Conduct code reviews, health checks, and instance scans.
Provide Level 3 operational support.
Investigate complex incidents, defects, and performance issues.
Identify opportunities to reduce technical debt and improve platform performance.
Produce technical documentation, deployment guides, and knowledge articles.
Stakeholder Engagement
Collaborate with business analysts, product owners, and agency stakeholders.
Provide effort estimates and technical advice.
Support knowledge transfer and capability uplift of internal NTG personnel.
Requirements
Proven experience developing, configuring, and supporting ServiceNow environments.
Strong experience with:
GlideRecord
Script Includes
Business Rules
Client Scripts
Hands-on experience with Flow Designer and IntegrationHub.
Experience creating custom IntegrationHub spokes and actions.
Experience integrating systems using REST and SOAP APIs.
Strong understanding of OAuth, LDAP, Import Sets, and Transform Maps.
Experience supporting and troubleshooting MID Servers.
Solid understanding of ServiceNow security architecture including roles and ACLs.
Experience managing update sets and deployments across multiple environments.
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📌 Servicenow Developer (Darwin)
🏢 Powerdata Group Consulting
📍 Darwin