YOUR OPPORTUNITY
We're looking for a
Trade Store Customer Care Consultant based in Newman
to join our supportive and high-performing team.
If you enjoy a fast-paced environment, love helping people, and take pride in delivering exceptional service, this could be the perfect fit.
You'll play a key role in creating great customer experiences, solving problems, and keeping operations running smoothly—all while being part of a team that truly values safety, collaboration, and growth.
This is a
permanent, full-time position
with the following schedule:
Work Hours:
Monday to Friday, 7.30am to 4.00pm
Alternate:
Saturdays, 8.30am to *****am
Join a well-established team where you'll have the chance to
develop your skills, build your career, and make a real impact every day
..
What You'll Do:
Be the friendly first point of contact for our customers
Provide advice and solutions across our range of industrial products
Maintain a clean, organised, and well-presented shopfront
Work closely with internal teams to deliver seamless service
Champion safety and contribute to a positive team culture
What You'll Bring:
Proven experience in customer service (retail or trade setting highly regarded)
A strong customer-first mindset with a passion for delivering great service
Clear and confident communication skills, both written and verbal
Confidence using computers, including Microsoft Office applications
Ability to manage multiple tasks and priorities in a fast-paced environment
What's In It For You:
Permanent
salary,
location allowance
, incentives &
Wesfarmers share plans
Exclusive Perks:
Team Member
discount card
for
Kmart, Bunnings, Target & Officeworks
,
FREE One Pass
subscription &
Wesfarmers discounted offers




from over 400 retail corporate partners and
save money all year long!
Continuous
training and career development
Guaranteed hours
with annual leave and sick leave benefits
Team events
, celebrations,award recognition and prizes
Employee Assistance Program:
wellbeing support
for you and your immediate family
- covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
Highly successful
Refer-A-Friend program
– earn up to $2,000 for each referral!
Ability to
purchase up to 4 weeks' additional annual leave
Generous
paid parental leave policy
and more!
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which may include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
OUR STORY
Blackwoods is Australia's leading supplier of industrial and safety supplies.
For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands.
From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.
With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do.
Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.
#J-*****-Ljbffr

📌 Customer Care Consultant - Trade Store - Newman Wa
🏢 Blackwoods
📍 Newman