Viva Leisure, co-parent company to World Gym and one ofAustralia's leading fitness companies, is looking for an energetic,people-loving Member Services team member to join the World GymCoomera crew in a permanent full time role.
This big-box club isopen 24/7 and known for its friendly, welcoming atmosphere, so it'sa great place to build a long-term career in fitness.
Sales are a big focus of this role, and you'll be rewarded foryour results with uncapped commissions.
You'll be the firstfriendly face members and visitors meet, running club tours,helping people find the right membership and driving sales thatsupport the club's growth.
If you love a good conversation and geta buzz from helping someone start their fitness journey, you'llthrive here.
Day to day, you'll also assist members with general enquiries,build strong relationships that keep them coming back, and helpkeep the club clean, welcoming and professionally presented at alltimes.
With the security of a permanent role and the backing ofViva Leisure, you'll have real opportunities to grow your careeracross our group of brands.
SKILLS &QUALIFICATIONS;
We are looking for someone with:
Current First Aid and CPR certification (or willingness toobtain)
Knowledge of and a passion for the Fitness Industry
Experience in sales and customer service, ideally withinthe fitness or retail sectors
KEYRESPONSIBILITIES
Providing a professional and welcoming experience for allmembers, visitors, and new joiners, including conducting clubtours and inductions
Support membership growth by responding to enquiries,following up on leads, and following Viva's sales process tomaximise conversions
Engage with members on the gym floor, assist with generalqueries, and promote additional services like personal trainingand group fitness
Handle administrative duties including phone calls, membersfeedback, system updates, and shift handovers, escalatingissues when necessary
Maintain a clean,



safe, and well-presented club environmentby performing regular cleaning, equipment checks, restockingsupplies, reporting hazards and faults, and supportingoperational and administrative tasks
YOUR LIFE ATVIVA - PERKS & BENEFITS
As an employer of choice, Viva prides itself on supporting youin the best way possible by providing a range of incentives thatmeet the everyday needs of our people.
Flexible Work Arrangements
work-life balance for personal rejuvenation andwell-being
Paid Parental Leave
Freefitness membership
access toCU Health, our virtual health and wellbeingpractice connecting you with GPs, Psychologists,Dietitians and Health Coaches anytime, anywhere
brand current facilities
learning and development opportunities
Above all, Viva is committed to fostering a diverse andinclusive culture where every background, perspective, gender, andidentity is celebrated.
We believe in empowering everyone to bethemselves, knowing that it's when we embrace our differences thatwe perform at our best.
We make every opportunity last at Viva and are looking to findmembers of the team to upskill and develop, all with the aim tomake Viva the best place to work.
ABOUT VIVALEISURE
At Viva Leisure, our mission is simple: to connect health andwellness to as many people as possible through our awesome,affordable, and accessible facilities.
Our vision is to be thenumber one in the industry - benefitting our members, shareholders,franchisees, communities, and employees alike.
Established in ****,



Viva Leisure is an Australian-owned,ASX-listed company offering a diverse range of health and fitnesssolutions, including big-box health clubs, express gyms,high-intensity group training, Pilates, yoga, aquatics,women's-only facilities, personal training, wellness, and sportsnutrition.
Our portfolio includes Club Lime, hiit republic, PlusFitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300corporate-owned and franchised locations across Australia andinternationally.
In ****, Viva Leisure acquired Chain Collective Group, which nowoperates as the franchising arm of the business, with Plus Fitnessas its flagship brand.
In ****, Viva Leisure acquired a 34% equity stake in BoutiqueFitness Studios (BFS), the master franchisee for Club Pilates,Rumble Boxing, StretchLab, and CycleBar.
As part of thispartnership, Viva's Rebalance studios successfully transitioned toClub Pilates.
Viva also acquired a 25% equity stake in World GymAustralia, together with three corporate-owned World Gym clubs inQueensland - Stafford, Coomera and Underwood.
In ****, Viva expanded its corporate World Gym portfolio withthe upcoming opening of its flagship Canberra location and launchedits newest fitness brand, Zoo Fit.
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to theTraditional Custodians of Country throughout Australia.
We aregrateful for the opportunity to operate facilities on these landsand to contribute to the health and well-being of all communitieswe form part of.
As a company dedicated to promoting health and wellness, weare committed to fostering an inclusive environment within ourfacilities and workplaces that welcomes, respects and celebratesthe rich cultural heritage of Indigenous peoples.
Viva Leisure reserves the right to close this advertisementprior to the stated closing date should a suitable candidate beidentified.
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📌 Member Services & Sales - Coomera (Brisbane)
🏢 Vivaleisure
📍 Brisbane