ISH24 is a leading provider of specialist rescue, confined space, emergency response, and high-risk workplace safety training across Australia and the Asia Pacific region.
As a nationally recognised Registered Training Organisation (RTO *****), ISH24 delivers industry-leading training solutions to clients across the resources, infrastructure, energy, industrial, and emergency response sectors. We are recognised for our operational experience, innovation in rescue systems and equipment, and commitment to raising the benchmark for safety and rescue capability across Australia.
We're looking for an
organised, relationship-focused Training Coordinator
to keep our training calendar running smoothly and be the main point of contact for our clients.
This role suits someone from the resources, mining or emergency response sector who wants to move into training coordination. It would also suit an experienced training coordinator who knows the industry well and wants to grow with a specialist RTO.
ISH24 is a leading provider of specialist rescue, confined space, emergency response, and high-risk workplace safety training across Australia and the Asia Pacific region.
As a nationally recognised Registered Training Organisation (RTO *****), ISH24 delivers industry-leading training solutions to clients across the resources, infrastructure, energy, industrial, and emergency response sectors. We are recognised for our operational experience, innovation in rescue systems and equipment, and commitment to raising the benchmark for safety and rescue capability across Australia.
We're looking for an
organised, relationship-focused Training Coordinator
to keep our training calendar running smoothly and be the main point of contact for our clients.
This role suits someone from the resources, mining or emergency response sector who wants to move into training coordination. It would also suit an experienced training coordinator who knows the industry well and wants to grow with a specialist RTO.
About the Role
You'll make sure every training course runs well, from the first client enquiry until the last student finishes. You'll get to know our training products well,
so you can offer clients quality training solutions that fit their sites, their people and their risks. Your day-to-day work includes:
Client support:
handling enquiries and bookings, understanding each client's training needs and recommending the right courses
Relationship building:
visiting client sites to strengthen relationships and sitting in on courses to understand our training products first‐hand
Training calendar:
managing the training department calendar and trainer schedules, and matching trainers to courses by competency, availability and location
Booking logistics:
coordinating venues, travel, client site requirements, training equipment and other resources for training delivery
Training administration:
quotations, enrolments, student records and invoicing
Working with trainers:
keeping in regular contact with our trainers/assessors, supporting them to deliver quality training and helping keep their credentials and industry currency up to date
Quality and compliance:
ensuring the team follows our RTO policies & procedures, supporting validation activities, contributing to review and drafting of new training resources and participating in compliance audits
Building relationships is at the heart of this role.
You'll work closely with:
our clients, both day-to-day and over the long term
our trainers/assessors
our administration, Customer Success and Operations teams
Travel is part of the role.
Building client relationships will take you to:
client sites, both locally and interstate
occasionally, client sites overseas
Who We're Looking For
We are looking for individuals who:
understand the resources and mining sector
understand safety, rescue and emergency response
build strong, genuine relationships with clients, trainers and colleagues
are highly organised,
with a strong eye for detail
are creative problem solvers who stay calm when managing a busy, changing calendar
enjoy learning and want to understand our training products in depth
take ownership and follow through
Experience working in or with an RTO, and familiarity with the Standards for RTOs, is highly regarded. A TAE***** (or equivalent) or a Diploma of Adult Education is a bonus.
Essential Requirements
A strong understanding of the resources and mining sector
An understanding of safety, rescue and emergency response
Experience in scheduling, coordination or administration in a busy environment
Experience in client relationship or account management
Strong attention to detail and the ability to solve problems creatively
Proficiency in Microsoft Word, Excel and Outlook
The ability to learn new software systems quickly
Willingness to travel locally, interstate and occasionally internationally
A current Australian driver licence
A Federal or National Police Clearance, renewed annually
A Working with Children Check
Australian residency or unrestricted work rights
Remuneration & Advantages
Salary - $85,000 + Superannuation
Additional benefits include:
professional development, including support to gain TAE qualification;
a clear pathway for career growth;
travel to client sites across Australia and abroad;
the chance to attend industry events and rescue competitions;
a supportive, experienced team of trainers and safety specialists;
company vehicle provided for client‐site engagements;
travel, accommodation, and meals covered for remote or multi-day work; and
the opportunity to be part of a passionate, highly experienced, and respected team.
Join the Team
At ISH24, we are passionate about developing capability, improving safety outcomes, and making a lasting impact on the industries and communities we support.
If you are looking for a long-term opportunity where your operational experience is valued and where you can continue to grow professionally while helping shape the future of the safety and rescue industry, we would love to hear from you.
#J-*****-Ljbffr
📌 Training Coordinator (Bendigo)
🏢 ISH24
📍 Bendigo