Company Description Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury Sofitel Sydney Wentworth blends classic European style with the warmth and polish of Sofitel luxury.
Our 436 rooms and suites, contemporary French-inspired dining, modern event spaces and the exclusive Club Millésime lounge make this one of Sydney's most talked-about addresses.
We're setting a new benchmark for hospitality in this city, and we're building a night team to match.
When the city goes quiet, the hotel's most important work begins.
At Sofitel Sydney Wentworth, our night team is trusted to run a landmark property with confidence, calm and a touch of French elegance.
As Assistant Night Manager, you'll step up as a leader of the night shift, with real ownership, real responsibility and the opportunity to develop your own path?
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Job Description What You'll Do Lead the night: Run a protected, secure and seamless overnight operation, supervising the Night Auditor and team across Front Office, lobby, portering and in-room dining, and stepping in as the senior voice in the Night Manager's absence.
Own the numbers: Complete and oversee the night audit in Opera PMS, keeping every transaction balanced and finalised on time, with sound control of cash, credit and high-balance accounts.
Make the tough calls: Handle overbookings, security incidents, intoxicated guests and complaints with sound judgement and empathy, turning difficult moments into service recovery wins.
Be the face of the hotel after hours: Maintain a visible lobby presence, greet guests,
inspect public areas and back of house, and keep the property running to Sofitel standards.
Develop your team: Brief, coach and train night team members, and deliver a clear operational and financial handover to the day management team each morning.
Qualifications Front Office or Night Audit experience in a hotel, ideally luxury Confident knowledge of night audit, cash handling, credit control and banking Proficiency in Opera PMS or a similar property management system desirable Experience leading a team overnight with limited senior support Calm, professional approach to complaints and security incidents Current NSW RSA and First Aid certificate (required) Excellent written and spoken English; a second language is an advantage Availability for overnight shifts, weekends and public holidays Additional Information Why Join Sofitel Sydney Wentworth?
We value our people and offer: Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide Generous leave entitlements, including birthday leave and up to 12 weeks parental leave 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar Career development opportunities within a globally recognised luxury hospitality brand Ongoing learning and development, working alongside industry leaders A complimentary hotel stay package to celebrate your work anniversary Free 24/7 access to our Employee Assistance Program for confidential wellbeing support Our commitment to Diversity
📌 Assistant Night Manager (Sydney)
🏢 Accor
📍 Sydney