We are looking for an experienced and qualified
Service Superivsor
who is looking to take the next step in their career at our
Echuca
Dealership. The successful applicant will have the opportunity to continue a career in an industry which is thriving with the use of leading edge, creative & exciting technology, through automation and autonomy.
The Role
You will be responsible for performing a range of tasks including, but not limited to:
Leading the success of a busy agricultural workshop and technician team which supports our local industries and customers.
Scheduling of all internal, retail and warranty bookings.
Monitor technicians' overtime and start/finish times.
Approval of all internal work orders prior to work commencing.
Overseeing delivery management in the CRM ensuring delivery date confirmation and quality control.
Review machinery prior to its release to ensure all work has been completed to an acceptable standard.
Approval of repair order invoicing to ensure accuracy and consistency.
Oversee all Technician and Apprentice training and provide recommendations to the Aftermarket Manager.
Following up and providing updates to the customer during and upon completion.
Ensuring the workshop delivers exceptional service delivery quality and customer experiences.




What we'll provide you
Above award pay rates
A competitive renumeration package
Salary Packaging
Ongoing training and support
Training through John Deere University
Specialist upskilling
Latest industry technology
Company vehicle, laptop, and mobile phone
Uniform and Personal Protective Equipment
Multi-site organisation with room to move or transfer
Relocation Assistance
Friendly welcoming team environment
Company health and wellbeing program
Employee Assistance Program
To be successful you will need:
3+ years of experience as a Service Technician.
Fully qualified Diesel Mechanic trade qualification preferred.
Ability to lead others, with a strong preference for previous workshop management experience.
Current and valid driver's license.
Familiar with John Deere and competitive products.
Ability to write and speak effectively to individuals and groups.
Strong customer service focus and work ethic.
Ability to use standard desktop load applications such as Microsoft Office and internet functions.
Excellent oral and written communication skills.
Forklift licence preferred.
Position Description - Service Supervisor
#J-*****-Ljbffr

📌 Service Supervisor (Echuca)
🏢 Haeusler's Group
📍 Echuca