TalentEx Employment Group is looking for an Automotive Service Manager for a full time, on-site role in West Gosford, NSW.
Our client, a reputable multi-franchise automotive dealership in Gosford, NSW is actively seeking an experienced and dynamic Service Manager to join their team. As the Service Manager, you will play a vital role in leading and engaging a skilled team of Service Technicians, Service Advisors, Workshop Controller, and more. Your primary focus will be delivering exceptional customer service, driving productivity, and ensuring operational efficiency within the workshop.
TalentEx Employment Group is looking for an Automotive Service Manager for a full-time, on-site role in West Gosford, NSW.
Our client, a reputable multi-franchise automotive dealership in Gosford, NSW is actively seeking an experienced and dynamic Service Manager to join their team. As the Service Manager, you will play a vital role in leading and motivating a skilled team of Service Technicians, Service Advisors, Workshop Controller, and more. Your primary focus will be delivering exceptional customer service, driving productivity, and ensuring operational efficiency within the workshop.
About the role
You will lead the service department,



keeping the workshop running smoothly and making sure customers get a reliable, well-communicated service experience. The role suits an experienced automotive professional who is comfortable managing both people and workflow.
Oversee daily workshop operations, including job allocation and scheduling
Lead, coach and support service advisors and technicians
Manage customer queries and concerns, and resolve issues professionally
Monitor workshop productivity, quality of work and turnaround times
Track service department targets, budgets and reporting
Make sure workshop procedures, safety standards and compliance requirements are followed
What we offer
$130,000 – $150,000
Great Career path opportunities
Monday - Friday
What you'll need
Previous experience in a service manager or senior workshop leadership role
Strong knowledge of automotive workshop operations and servicing processes
Proven ability to lead, motivate and develop a team
Excellent customer service and communication skills
Good organisational skills and comfort working to targets and budgets
Current driver's licence
Full working rights in Australia — no visa sponsorship offered
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📌 Automotive Service Manager (New South Wales)
🏢 AllAutoCareers
📍 New South Wales