Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, extra leave entitlements, attractive salary packaging options and employee support programs.

About the role

Full-time permanent position based in Port Macquarie NSW. Reporting directly to the Team Leader Client Services, you will be responsible for:

- Facilitating individual and group education, information, and support to people living with dementia, their families, and carers. (this is the primary focus of the role)
- Supporting clients in navigating aged care, disability, and health services by providing referrals and guidance
- Facilitating connections between people living with dementia and their carers through group engagement activities
- Ensuring service delivery is person-centered, empowering clients to take an active role in their care
- Contributing to continuous improvement by identifying gaps in service delivery and sharing insights with leadership
- Building and maintaining partnerships with community organisations and service providers to enhance support options
- Maintaining accurate client records and data in compliance with skilled and legal standards

What is in it for you?

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for meal and entertainment perks.

Leave allowances: In addition to your annual leave allowance, we offer one day of paid birthday or day of significance leave,



paid days off during our end of year closure period (if these fall within your regular workdays), enhanced personal leave and extended parental leave for all parents. You will also receive 17.5% annual leave loading and the option to purchase additional leave.

Work/life balance: Flexible, hybrid work arrangements.

Employee benefits: Access to discounts and savings at over 450 retailers across Australia, wellbeing programs and free, confidential counselling for you and your family. Access to continuous career development, staff recognition programs, a paid volunteering day and paid study leave.

About you

To be successful in this role, we are looking for someone with the following:

- 1.Formal qualification in a related field of either Social Work, Allied Health, Nursing and/or significant experience working with clients in the delivery of a community-based service or within a health-related field

- 2.Demonstrated experience and understanding of the impacts of dementia for individuals, carers, and their support networks

- 3.Demonstrated experience and knowledge of group facilitation and group dynamics is essential as the primary focus of this role.





- 4.Experience in facilitating individual and group work with clients in a community setting is desirable

- 5.Embraces new ideas and change initiatives

- 6.Achieves results through a commitment to quality, planning and efficient resourcing.

- 7.Communicates clearly and openly with different audiences

- 8.Valid driver's licence required for intrastate travel.

- 9.Comfortable working alongside a team, and autonomously managing referrals on a waitlisted basis ensuring equity of services for our most vulnerable clientele.

Our values are informed by the voices of people impacted by dementia.

Authentic

Living Experience

Inclusive

Collaborative

Empowering

To find out more about our ALICE principles see link here: https://www.dementia.org.au/about-us/alice-stronger-voice-together

About us

Dementia Australia is the national peak body and source of trusted information, education and services for the over 446,500 Australians living with dementia, and the almost 1.7 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. Our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving our core purpose and strategic priorities.

For specific role enquiries, please contact ••••@dementia.org.au

Please note, applications that do not contain a covering letter that addresses each of the key selection criteria in the About you section, will not be considered.

📌 Dementia Support Specialist (Port Macquarie)
🏢 Dementia Australia
📍 Port Macquarie