Love the idea of a 4-day working week? Join our friendly, fun and supportive team!

About the role

Mangano Body Repairs is looking for a friendly, organised and customer-focused Receptionist / Customer Service professional to join our team at Woolloongabba.

As the first point of contact for our customers, you'll play an important role in creating a positive experience from the moment they walk through our doors or pick up the phone.

You'll be responsible for managing front reception, answering enquiries, coordinating bookings and keeping customers informed throughout their vehicle repair journey. We're looking for someone who enjoys dealing with people, takes pride in their work and can keep things running smoothly in a busy workshop environment.

Key responsibilities

- Greeting customers and visitors with a friendly and professional manner.

- Answering incoming telephone calls and directing enquiries.

- Responding to customer emails and general enquiries.

- Booking repair jobs and coordinating customer appointments.

- Keeping customers updated on repair progress and expected completion dates.

- Taking videos of vehicles upon arrival.

- Processing customer payments.

- Performing general administration.

- Maintaining a clean, organised and welcoming reception area.

- Providing general administrative support to management.

What we're looking for

- Previous experience in reception, customer service.

- Excellent communication and telephone skills.

- A friendly, approachable personality and a genuine enjoyment of dealing with people.

- Solid organisational skills and the ability to multitask.





- Good computer skills, including email and Microsoft Office.

- Confidence handling customer enquiries with patience and professionalism.

- A reliable, proactive attitude and strong work ethic.

- The ability to work independently while being a positive team player.

Automotive or smash repair industry experience would be an advantage, but is not essential. Full training will be provided to the right person.

What we offer

At Mangano Body Repairs, we believe a happy team makes for a great workplace. We value our people and aim to create an enjoyable, supportive and friendly working environment.

Here's what you can look forward to:

- A 4-day working week!

- A fun, friendly and supportive team.

- Staff lunches.

- Competitive remuneration based on experience.

- On-the-job training and ongoing support.

- A stable position with an established family business.

About us

Mangano Body Repairs is a well-established automotive body repair specialist that has been proudly servicing Woolloongabba and surrounding areas for over 50 years.

With a reputation built on quality workmanship, reliability and customer service, we take pride in the work we do and the relationships we build with our customers.

We're a close-knit team who value hard work, a positive attitude and having a bit of fun along the way.

Apply now!

If you're friendly, organised and enjoy working with people, we'd love to hear from you!

Submit your resume and tell us a little about yourself and why you'd be a great fit for our team.

We look forward to welcoming the right person to Mangano Body Repairs!

📌 Receptionist / Customer Service (Woolloongabba)
🏢 Mangano Body Repairs
📍 Woolloongabba